This update addresses several previously found issues. Please see the Release Notes excerpt below for details. As always, feedback is appreciated.

The 15.33.32.4061 has been posted to Intel Download Center at the following direct links to the drivers:

64 bit version

32 bit version

Key issues resolve with this release:

After installing thelatest drivers fromIntel HD Graphics4000is no longeroutput the picture onTVconnected viaHDMI. When removinginteldriver andinstall a standarddriverwindows7 TVthroughHDMI works in clone modedesktop. If start theinstallation ofthe latestdrivers fromIntelafter installationand beforerebooting the PCit worksperfectly -there is an imageon the TV,it can be configuredas aclone modeand theextended desktop mode, but after rebootingthe image on theTVdisappears. How to makethe TVdisplays the imageafterrestart the PCwith the latest driversIntel HD Graphics4000?

CPU - core i5 3570K

MotherBoard - Gigabyte Z77-DS3H

Win 7 64bit

No discrete graphics card

TV - Philips 32PFL8404H

Message was edited by: Timur version of solutions: http://communities.intel.com/message/169251#169251

This beta driver addresses issues with Intel® NUC products with the 4th generation Intel® Core™ processors use Intel® HD graphics initially targeted for mobile devices such as Ultrabooks™.  These Intel® NUC models cannot be accessed remotely when they are booted up without a monitor attached, also known as "headless" mode.  Certain remote client software showed a black screen. This issue has been seen with the following remote access software: TightVNC* RealVNC* UltraVNC* Teamviewer* This was initially reported when using VNC remote applications; a driver update was released in June, 2014 to resolve the issue with those applications.  An additional beta driver update has been released that is intended for Teamviewer remote access software.  This beta driver is expected to be released to production in January, 2015. If this driver does not resolve the issue, please see this articlefor additional resolutions for the issue. We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future driver releases.

The 64 and 32 bit version can be downloaded here: Intel® Download Center

Note: These drivers are "beta" and are not WHQL certified. Click through installation messages regarding certified drivers.

Hey Folks,

When loading DX11 games in full-screen at 1920x1080, the Intel HD Graphics Control Panel sometimes forcefully changes the video output to 60i Hz from 60p Hz. As a result, it causes horrible screen flicker. Changing the game to run in windowed mode returns it to 60p Hz and removes the flicker, as does changing the resolution from 1920x1080 to something else. This is only noticeable on the SECOND screen, which is a plug 'n play standard 1080p monitor.

PC Specification:

Graphics: GTX 880m (running driver 337.50 beta - no alternative version available yet) & Intel HD 4600 integrated (running latest drivers).

CPU: Intel i7 4910MQ 2.90 GHz.

RAM: 16GB DDR3.

2nd Monitor: 24" 1080p LED screen operating at 60Hz connected via DisplayPort -> HDMI (though HDMI -> HDMI makes no difference).

OS: Windows 7 Pro SP1.

Why would the Intel drivers be automatically forcing my resolution to 1080 interlaced when the monitor can (and does) support 1080 progressive in every other context?

Thanks.

after installing the Intel iris 5100 driver version 10.18.10.3907 i am getting high system and system interrupts process, if i remove the driver both the system and system interrupts usage drops to 0%

Having trouble with the GoPro camera Studio software and GoPro asked for some system info and then recommended that I upgrade the driver version. However, every way I've tried to do it, the version never changes. When I use the Intel Driver Update Utility, I simply get the message: Failed after it says "installing" for a minute or two and then the screen goes black for a couple seconds before appearing again. Help?

System Information

------------------

Time of this report: 1/9/2015, 18:20:25

Machine name: SCOTT-PC

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: HP Compaq dc5800 Small Form Factor

BIOS: Default System BIOS

Processor: Intel(R) Core(TM)2 Duo CPU     E7400  @ 2.80GHz (2 CPUs), ~2.8GHz

Memory: 4096MB RAM

Available OS Memory: 4016MB RAM

Page File: 1522MB used, 6505MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) Q33 Express Chipset Family

Manufacturer: Intel Corporation

Chip type: Intel(R) GMA 3100

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_29D2&SUBSYS_281E103C&REV_02

Display Memory: 256 MB

Dedicated Memory: 0 MB

Shared Memory: 256 MB

Current Mode: 1280 x 1024 (32 bit) (60Hz)

Monitor Name: Dell E177FP

Monitor Model: DELL E177FP

Monitor Id: DELA023

Native Mode: 1280 x 1024(p) (60.020Hz)

Output Type: HD15

Driver Name: igdumd64.dll,igdumdx32

Driver File Version: 8.14.0010.1930 (English)

Driver Version: 8.15.10.1930

DDI Version: 9Ex

Driver Model: WDDM 1.0

Driver Attributes: Final Retail

Driver Date/Size: 9/22/2009 22:22:58, 5472256 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-6A92-11CF-0674-1408A3C2C535}

Vendor ID: 0x8086

Device ID: 0x29D2

SubSys ID: 0x281E103C

Revision ID: 0x0002

Driver Strong Name: oem6.inf:Intel.Mfg.NTamd64:iBLB0:8.15.10.1930:pci\ven_8086&dev_29d2

Rank Of Driver: 00F42001

        Video Accel: ModeMPEG2_A ModeMPEG2_C

   Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

Hi,

I am running an ASUS laptop with Windows 7 and I also see high CPU usage by "igfxEM.exe", one instance for each opened user session, exactly since the Intel driver update.

Each instance is using a CPU thread at full speed (12,5% of total CPU on my Intel i7). See attached screenshot with driver version number and CPU usage display.

I believe this is the same issue that has actually not been solved : https://communities.intel.com/message/257256#257256

Thanks,

Grégory

Any image/picture on my television monitor is out of proportion.....the proper dimensions are disregarded and images are square-shaped. I contacted Acer and they said to reinstall the graphics driver, but that didn't work. My monitor is recognized, I'm at the recommended resolution, and I don't have any fancy settings enabled. I can use a tiny computer monitor with some other resolution setting and get pictures/images to display to dimension, but I can't for my television monitor. Any suggestions?

Hi all:

     I purchased my laptop two months ago and realized today that the battery was in the whole time, even though I used the laptop as a desktop replacement and had it plugged into AC. I shut down the laptop and took out the battery, then restarted the laptop. Then I noticed something I have never seen before: the display changes brightness in response to what content I am displaying. I found this very annoying since the response time is quite slow and the monitor would be extremely dim for a few seconds. I initially thought this was the "adaptive brightness" from windows. After playing with those setting and see no result, I did more research and found that it was Intel graphic's "Display Power Saving Technology". Following steps provided online to try to turn it off, I found that this setting can not be changed when using AC power. The option only appears under "on battery" and has no effect when I am using AC only. One interesting thing is that "Display Power Saving Technology" was enabled for "on battery" but had no effect when I used both battery and AC. I hope this will be fixed in the future so users can configure screen brightness correctly.

     Sorry for any grammatical mistakes as I am not a native speaker.

Hi,

i've installed tha old game Empire Earth, from Sierra, in my Windows 8.1 System, but the game don't run. Many of my friends have the same version of windows and the game works correctly. My conclusion was that the problem is the video adapter, since the only problem is with the graphics. Its the same problem i've seen in the older post 8.1 dont like old games graphic issues with many people ? . I suppose the problem was solved in that situation.

Please, could you see my case, please? My Driver is Intel HD 4000, version 10.18.10.3621 from 16/05/2014. I've tryed automatic update unsuccessfully.

Thanks!

(Sorry about my poor english... )

Hi,

I have problems with streaming video full screen from my laptop to my tv.

My laptop has a Mobile Intel® 4 Series Express Chipset Family accelerator, runs on Windows 7 and has only a VGA-connector.

I use the TV as only display (no cloning or extended display).

When I watch Netflix for example and I put it in full screen every once and a while I get a black screen. The audio does not hick up.

I watched it in cloned display to see what happens on the laptop screen, nut no problems there. This behavior is only on the tv.

Things I tried so far:

• Trying 3 different VGA cables
• Changing the resolution to the native resolution of the laptop screen (from 1360x768 to 1280x720)
• Checking and rechecking for Windows 7 updates
• Changing the quality settings for streaming on Netflix to low
• Uninstall en reinstall the drivers using Intel® Driver Update Utility
• Use a different browser (Chrome and IE 11)
• Change the Visual effects settings in Windows to Better performance
• Manually increasing the virtual RAM-memory of the hard drive from 4000 something to at least 10000
• Uninstall every bit of software I do not use

Somebody out there another suggestion?

Hi, I'm new here. In my pc I installed windows 8.1 and I can't find any display driver for my pc.

My system details: Processor i3 530

                             Motherbord DH55TC

                             OS Windows 8.1 64 bit.

Please help me to solve this problem as soon as possible. Thanks in advance.

I have recently installed the latest Intel Graphics drivers for Windows 8 and 8.1 x64 and I'm experiencing an annoying bug with global hotkeys.

It looks as though the application registers all the hotkeys even if the hotkeys are disabled.

By default the following hotkeys are registered: Ctrl + Alt + Up, Ctrl + Alt + Down, Ctrl + Alt + Left, Ctrl + Alt + Right. These hotkeys aren't available in any other application on the system (global hotkeys) and the option to enable hotkeys in the UI is turned off (disabled).

Changing the hotkeys to something else will release the hotkeys so it looks as though the driver registers the hotkeys no matter what.

A second issue is that there's a problem with hotkey registration. I tried to register the hotkeys to Ctrl + Shift + Alt + Up, Down, Left, Right and the UI accepted the changes but the hotkeys aren't registered, instead the following hotkeys are registered Ctrl + Shift + Up, Down, Left, Right -> this makes selecting words and the like impossible which is very annoying.

OS: Windows* 8 Enterprise (6.2.9200)

Processor: Intel(R) Core(TM) i7-3520M CPU @ 2.90 GHz

Processor graphics: Intel(R) HD Graphics 4000

Driver version: 10.18.10.3496

Video BIOS: 2158.12

Hi, I have an Atom-powered ASUS T100 tablet, all drivers and BIOS up to date. My problem is that every now and then when I'm browsing the Internet using IE I am suddenly logged off! I can see an entry in System Events that says "The Desktop Window Manager has encountered a fatal error (0x8898008d)". My best guess is that graphics driver is not 100% compatible with Windows 8.1, or maybe is somewhat buggy. What can we do about it?

I can post the dxdiag log if necessary. Here's the event info:

Hi, I'm a developer on the PhotoVidShow software.  We have had crash issues with users using our software on computers with Intel HD 4000 range graphics cards.  This seems to happen on most versions of the driver included the latest 10.18.10.3958.  This problem has been seen on windows 8 and 7 computers.

After investigation the problem seems to be a crash on a directx9 call to Idirect3DDevice9::GetRenderTargetData method.

Attached is a Directx9 program which demonstrates this problem as simply as possible.

Here we create 2 surfaces in system memory (1920x1080 32 bit).  Then under the normal render loop we copy the back buffer (same size) from the GPU to a surface.  We alternate the surface on each call to render.  After about the 3rd call to GetRenderTargetData() it crashes in igdumdim32.dll

This code runs on other computers with no problem, including with Nvidia cards as well as things like an integrated Mobile Intel 4 Series Express Chipset

It maybe we're doing something silly, but I'm also wondering if this is an issue in the HD 4000 drivers?

Only creating one surface above fixes the issue, so is a possible workaround for us.  Also at lower resolution surfaces like 720p, this problem only happens if there are 3 surfaces etc.

Our software PhotoVidShow creates Photo DVD and HD slideshows, so we need to do this constant copying from the back buffer to send to our mpg encoders which runs on the CPU.

Hope this make sense.

Many thanks in advance

Stu

Hi!I have a problemwithGma3600.
I installedthe latest driversand realized thatDirect2DandWebGLdisabled in this drivers.
Willthe normaldriverforthis graphicsmodel?
(sorry forbad english)

After installing thelatest drivers fromIntel HD Graphics4000is no longeroutput the picture onTVconnected viaHDMI. When removinginteldriver andinstall a standarddriverwindows7 TVthroughHDMI works in clone modedesktop. If start theinstallation ofthe latestdrivers fromIntelafter installationand beforerebooting the PCit worksperfectly -there is an imageon the TV,it can be configuredas aclone modeand theextended desktop mode, but after rebootingthe image on theTVdisappears. How to makethe TVdisplays the imageafterrestart the PCwith the latest driversIntel HD Graphics4000?

CPU - core i5 3570K

MotherBoard - Gigabyte Z77-DS3H

Win 7 64bit

No discrete graphics card

TV - Philips 32PFL8404H

Message was edited by: Timur version of solutions: http://communities.intel.com/message/169251#169251

   Prerequisites:

-PCSX2 binaries: http://buildbot.orphis.net/pcsx2

PCSX2 source code is available at https://github.com/PCSX2/pcsx2/ but building from source is difficult because the documentation is unmaintained.

-Playstation 2 bios. Any bios locale works just fine.

   Issue description

   I only see screen switching periodically from black to white and white to black when the graphics plugin (GSDX) is set to OpenGL either hardware or software mode. It works just fine with all Direct3D 9 and Direct3D 11 modes.

    It never worked before and it doesn't even now. I tested this with drivers from Q2 2013 to present. Here is the list of drivers that I remember using:

2867, 3071, 3347, 3621, 3945, 3958 (latest). The oldest 2 were causing instant crash on PCSX2 when switching GSDX to any OpenGL mode.

   Additional information:

    Issue external link on PCSX2 bug tracker: https://github.com/PCSX2/pcsx2/issues/345

    Issue in action: https://www.youtube.com/watch?v=VN3v_g67juc

    Quick configuration of a fresh copy of PCSX2 is included in the video.  In the video I did some optional or different actions that only serve me the purpose of easily retaining the settings when upgrading PCSX2. This is the list:

-at 0:15 -  loaded Lilipad input plugin bindings previously saved outside of PCSX2 installation folder, this usually needs to be done manually;

-at 0:30 - Provided a custom location where I put PS2 bios, the default location where PCSX2 looks for bios is PCSX2_installation_folder\bios;

-at 1:08

              - closed log console;

              -set a custom location for memory cards, it's purely optional, just needed them outside PCSX2 installation folder to ease upgrade.

I need to increase it from 32mb. I have an asus x551mav ultrabook.

Hi,

I've just built a new HTPC running Windows 8.1 with a Core i3 4130, using the HD 4400 integrated graphics, and I'm having trouble updating to the latest driver.

When I enter device manager, double click on the Intel HD Graphics 4400 display adapter, and click the Driver tab, it says my driver version is 10.18.10.3960 with a date of 9/29/2014.

I've attempted to update to the latest version, 15.36.7.64.3690, multiple times. I used the .exe installer from the download center, but after installing and rebooting, I go back to Device Manager and it still says my driver version is 10.18.10.3960. I also downloaded the driver as a zip file using the instructions from Robert_U here: Re: Drivers Won't Update Properly - Intel(R) HD Graphics 4600

Same result - it still shows that I have version 10.18.10.3960.

Can anyone offer any help?

Thanks!