Recently I had to replace the LCD in my ThinkPad L540 laptop.  Since doing so, the display no longer works correctly under Windows.  Interestingly, it works just fine under Linux (using the latest upstream kernel with the standard DRM drivers), and for anything that either uses VESA or UEFI graphics.  Things work fine when I am using just an external display (although only when it's connected to the mini displayport, not the VGA output), and also when I'm using both if the external display has the same resolution and refresh rate as the internal one.  Things also work just fine when Windows is booted in safe mode and when I have the Intel graphics driver uninstalled (which is _not_ a solution, as my whole reason for running Windows at all is gaming).

I've tried multiple versions (both the current version, which worked fine prior to the hardware change, and ffive previous versions) of the Intel HD Graphics driver, and all of them see the same issue.  I don't know if it's related to this issue or not, but when I have an external display connected, I only see that display listed in device manager and the graphics settings, previously I would see both that and the internal display (as long as the lid was open).

The hardware itself is a single GPU system using just the integrated GPU (no switching/hybrid graphics), which reports as a HD 4600 series (the CPU is an i5-5310M).  I've thrown everything I can think of at it from Linux, and the GPU itself appears to be in perfect condition, which leads me to believe the issue is with the driver.  The new screen has identical timing characteristics to the old one (1920x1080@60Hz native resolution).  Prior to swapping the display, I had the driver on Windows configured correctly to display this, and clone screens when an external monitor is plugged in (and I think that's why it works with an external monitor plugged in).

Based on past experience with almost identical issues on Linux with other GPU's (multiple years ago now), I think that the driver isn't parsing the EDID properly, and as such can't figure out the actual resolution for the display.  Visually, it looks like the driver is writing frames at some low resolution (my guess would be either 640x480 or 800x600) into the GPU memory, while the GPU is expecting frames at 1920x1080 (the display's native resolution (or possibly the driver is writing frames at the right resolution, and the GPU is trying to do some sort of scaling trick with them).  I'm working on trying to get a VNC server running on Windows (I've only got 8.1 Home edition, so RDP isn't an option) to see if I can figure anything out from there, but until then I can't get a screenshot without a camera, which I don't have available.

Hi,

I havea laptop AsusK450JFwitha graphicIntelHDGraphics4600andNVIDIA GeForceGT745M.

You never gaveme any troubleon Windows8.1.NowI installedWindows 10and installedthe latestdriver fromintel.But nowI havegraphicsproblems.Inmy laptop monitorit getswithcolors reversedandshaking.

If you connect an external monitor to my laptop computer VGA port, it works well and the colors are good. Only happens on own laptop monitor.

I have done downgrade to 8.1 and to install the drivers it works fine , and then I went back to format my laptop  and go to the Windows 10 and the problem reappears.

In attached the print-1 show the image between the external monitor and the monitor of my laptop computer. The above is the external monitor with accurate color, the lower the native Laptop with colors reversed.

print-1:

Attached sending the Registration dxdiag, the report record of own drivers Intel, an image to demonstrate the results and a video filming the screen of my laptop.

Can someone point me in the right direction to where I can download the latest drivers for Intel HD graphics 4000. Unless Driver version 10.18.10.4252 is the latest.

Thanks.

Is there a driver for windows 10 graphics card GMA3600 cause without graphic card it works but installing  the graphic card driver it just doesn`t load in to windows but it need a driver to work with HDMI and brightness to change. HELP!!!!

Hi All,

If you have an issue to report, please be sure to fill out this information as complete as possible.

  [copy and paste it to a new thread or 'reply' and fill it in]

If something doesn't apply, simply indicate NA. This level of information is necessary for issues to be reproduced and investigated.

There are a lot of experienced people in the communities; this information may also help these other users to help answer your questions.

We appreciate your assistance in making Intel products better for all.

NOTE1:

1. 1) Go to “Device Manager”. Double click on “Display adapters”, right click on “Intel(R) HD Graphics…” and select “Properties”, select “Details” tab, select “Hardware Ids” in Property drop-down box.  Capture this info (save as screenshot) and include as an attachment in the Intel Community Forum posting.

NOTE2:  Please follow these instructions below to collect info.

DxDiag Instructions:

1. 1) Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
2. 2) In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
3. 3) Include DxDiag.txt as an attachment in the Intel Community Forum

DispDiag Instructions:

1. 1) Click on the “Start Menu” -> Type “cmd” -> Then a command shell window will open
2. 2) In the command shell, type “dispdiag -out %homepath%\Desktop\DispDiag-Intel-Issue.dat” -> The command shell will output something similar to “Dump File: C:\Users\[username]\DispDiag-########-######-#####-#####.dat”
3. 3) Locate the .dat file on your desktop and include DispDiag-Intel-Issue.dat in the Intel Community Forum

Thats the same exact thing that happened to me. Here is my story..... I upgraded my windows 8.1 home to windows 10 home. Then I got that update utillity from the main intel website and get that same message. Also I have another problem INTEL when I upgraded to windows 10 home I got an message saying display driver windows 8.1(r) has stopped responding and has recovered happened to me few times ( Never faced this error in windows 8.1). I updated my display adapter ( Intel  (r) iris (tm) graphics 5100. But the error still occurs. Please help us intel!

I emailed Intel Customer Support Service and they refer me to this forum because the agent say it will have the correct exposure to intel engineering department. (request # 8001214860)

The problem is Intel Graphics driver for HD 4600 (and presumably others too) have a broken custom resolution for Built in LCD. No matter what setting you put into it, it will always custom resolution exceeds the maximum bandwidth capacity.

I tested it on many different laptop with eDP (embedded displayport) like Alienware 17, Asus G751JM, Asus Q551LN, Lenovo Y50-70, Razer Blade 14, MSI GT60 Dominator Pro, and Gigabyte P34 and they all say custom resolution exceeds the maximum bandwidth capacity.

To establish the fact that bandwidth is not the problem, I tried creating a custom resolution at native res (1920x1080) at 59Hz (default is 60Hz) and it says custom resolution exceeds the maximum bandwidth capacity. To test it further I downscale the resolution to 1600x900 @ 59Hz and it still gives the error so I conclude the problem is with the driver itself.

I tried the oldest and newest driver from the OEM and the one on Intel website and they are all broken.

The problem is NOT ISOLATED on a laptop model or a manufacturer but the Intel Graphics driver itself.

In fact if you verify the problem by testing it on ANY laptop that has an Intel graphics and try to create a custom resolution that is 1Hz less than native (like 59Hz) and it will give you the same error.

So why does it matter? Almost every single gaming laptop that is being released are NVIDIA Optimus Enabled (Hybrid Graphics where Intel Graphics is handling the display) and it prevents people from changing the refresh rate of the display. As an example the LCD panel found on Asus G751JM-BHI7T25 uses LG LP156WF4 SPL1 which is the exact same panel found on Asus G751JY that comes at 75Hz by default, but we cannot change the refresh rate due to broken Intel Custom Resolution even though the LCD panel itself is more than capable to handle it.

Refresh rate is a huge feature as evident on monitors getting released (like BenQ XL2430T, Asus ROG Swift, Acer Predator, etc...) and if you ask any gamer that has tried a high refresh rate monitor they will tell you how much big of a difference it is and because of this issue, any gaming laptop that has Hybrid graphics (Intel Graphics enabled) is a HUGE deal breaker.

Hello,

it is a fact that since Dragon Age Inquisition has been released in 2014, nobody with an Optimus Laptop with a mix of Intel Iris HD and Nvidia xx0m graphics card has been able to play this game in full screen.

A lot of words have been spent against Electronic Arts and Nvidia, there a couple of official threads on this issue in their respective communities, but nor EA nor Nvidia have ever replied.

A first suspect that the issue could reside in the Iris drivers was coming from the fact that desktop user has an option for scaling override in the Nvidia control panel, which solve the issue, while in laptop users the option is not present, because the scaling is of Intel card responsibility.

I finally had the confirmation that the issue resides in the intel driver when I removed it from Windows and made the Intel card running with a generic Windows driver and the game was finally running full screen.

In my case the problem appears starting from Windows 8 up to Windows 10TP 10049.

I have an Iris 4600 HD card together with a GTX980m

The driver is the latest: 15.36.18.64.4156

but the issue appears with any mix of Intel and Nvidia drivers.

It looks like the problem is not present in Windows 7.

Please Intel have a look into it, as it looks that scaling issues are not new in this forum and there are other cases reported.

Based on another thread I was reading this appears to be a common annoyance. About 4 months ago I built a new system with an ASUS B85 Vanguard motherboard and Intel I3 processor at its core. Originally I was just using an old Lenovo monitor I had, on VGA cable. A few weeks after that I installed a BenQ GW2255 monitor using a DP to VGA adapter to connect to the motherboard's DP port. No problems at all, and I've been using both monitors ever since.

Today I bought another BenQ GW2255 monitor to use as my 3rd screen, utilizing a new DVI cable, and I was expecting an easy install. Unfortunately the Intel driver refused to detect it.

Now if I uninstall the Intel Graphics driver the default Windows driver is able to use both the BenQ monitors, but not all three. And if I reinstall the Intel driver it picks it up perfectly. I can configure and use all three monitors as long as I don't power down the computer or let it sleep. If I do then the new monitor may blip the Windows logo briefly on startup, but then it turns off with a "No Signal" error. Tried getting Windows to auto-update the Intel driver but the same thing just happens again.

Now from reading the thread below, I found that if I disable/enable the driver in Device Manager it will restore functionality, but again only until the computer is restarted. It's a workaround but not one I want to live with for a few years.

Official Black-screen thread - We need your help!

Has there been any progress on these types of errors? I'm running Windows 8.1 64-bit with driver version 10.18.14.4170 at the moment.

when playing games my laptop crashes and i get a BSOD with the error video_tdr_failure igdkmd64.sys.

I`m faced with a situation that is really strange for me. More than 30 years ago I started my computer realtion with DOS,then MS-DOS, an dlater on all Windows versions. I never experienced more than easily unsolvable compatibility issues due to what I thought, I always used Intel processors and Intel chips on the several generations of mainboards  The lifetime period of my several laptop, notebook, and desktop computers was ~ 6-7 years.

2013 I bought an Acer Iconia W510 (convertible,Atom CPU,GMA3650)

     After several weeks of accepting my computer as suitable for Windows 10 the upgrade tool now states that it is not ok for Windows 10 due to the graphic card .

      [NB:  Acer considers the computer to be an tablet  with the result that warranty is only 1 year.

               This is well done, because since beginnig of this year the touch panel has a defect and I can use the keyboard only :-(  ]

Can this be true? After 2 years only my PC cannot be upgraded to an modern OS version due to graphic compatibiltiy issues.

Is there a technical reason or is it simply too expensive to rewrite the current driver for Windows 10?

For future investments I will take this  and AMD also into account.

Best regards

Rainer

I before you upgrade to Windows 10 could play in 4:3 stretched(1280x960) Counter-Strike Global Offensive

and now updated to windows 10 and I can not play stretched 4:3

my graphic is intel 4600

please help

According to Graphics Drivers — Supported Operating Systems there is no support of Intel HD Graphics 3000 for Windows 10.

When the support for Windows 10 for Intel HD Graphics 3000 will arrive?

Will be the new WDDM 2.0 driver model be supported for Intel HD Graphics 3000 for Windows 10?

Thanks,

nkef

The Windows 10* production driver 15.40.4.64.4256 has been posted to Intel Download Center at the following direct link to the driver:

64bit - win64_154004.2.exe - This driver is in self installing format intended for end users.

64bit - win64_154004.2.zip - This driver is in zip format intended for developers and IT professionals.

https://downloadcenter.intel.com/download/25150

IMPORTANT:

These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer. Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.

SUMMARY:

This driver includes support for the new Microsoft Windows® 10 64-bit operating system for the new 6th Generation Intel® Core™ i7-6700k Processor and 6th Generation Intel® Core™ i5-6600k Processor with Intel® HD Graphics, 5th Generation Intel® Core™ Processors, and 4th Generation Intel® Core™ Processors with Intel HD Graphics and Iris Graphics.

This document provides information about Intel’s Graphics Driver for:

- 6th Generation Intel® Core™ i7-6700k Processor with Intel® HD Graphics 530 and 6th Generation Intel® Core™ i5-6600k Processor with Intel® Core™ HD Graphics 530

- 5th Generation Intel® Core Processors with Intel® Core™ HD Graphics 5500, 5600, 6000, Intel® Iris™ Graphics 6100, Iris Pro™ Graphics 6200 and select Pentium®/ Celeron® Processors with Intel® HD Graphics

- Intel® Core™ M Processor with Intel HD® Graphics 5300

- 4th Generation Intel® Core™ Processors with Intel® HD Graphics 4200, 4400, 4600, 5000, Intel Iris™ Graphics 5100 and Intel Iris Pro™ Graphics 5200 and select Intel® Pentium®/Intel® Celeron® Processors with Intel HD Graphics

NEW FEATURES:

This driver includes support for the new Microsoft Windows* 10 operating system and adds new Windows* 10 features including DirectX* 12, PlayReady 3 for 1080p playback, and Miracast. In addition, this driver also adds support for DirectX* 11.3. The graphics, media, and display features supported on Windows* 8.1 for the 4th and 5th Generation Core Processors are also supported on Windows* 10. A quick reference guide is available at: https://software.intel.com/en-us/articles/quick-reference-guide-to-intel-processor-graphics.

CONTENTS OF THE PACKAGE:

• Intel® Iris™ and HD Graphics Driver
• Intel® Display Audio Driver
• Intel® Media SDK Runtime
• Intel® OpenCL* Driver
• Intel® Graphics Control Panel

KEY ISSUES FIXED:

• Windows* 8 DirectX10 and DirectX11 games running on touch enabled systems would run with “Centered” scaling if resolution was set to less than the native panel resolution. This issue is fixed in Windows* 10.

KNOWN ISSUES:

• Grand Theft Auto V may hang on 6th Generation Intel® Core™ i7-6700k and Core™ i5-6600k Processors
• Photoscan by Agisoft may display “Not enough memory” error message when selecting Build Texture with default setting on 6th Generation Intel® Core™ i7-6700k Processors and Intel® Core™ i5-6600k Processors
• Color corruption with Xbox player may be seen when xvYCC is enabled on 6th Generation Intel® Core™ i7-6700k Processors and Intel® Core™ i5-6600k Processors
• Game may exit if quality settings are set to high on Hitman Absolution on 4th Generation Intel® Core™ Processors and 5th Generation Intel® Core™ Processors
• Cyberlink Power Director 13 application may crash after loading projects when Shared Virtual Memory is enabled on 5th Generation Intel® Core™ Processors and 6th Generation Intel® Core™ i7-6700k and Core™ i5-6600k Processors
• Luxmark 3.x may not run to completion
• Green line may be observed when Denoise is enabled on 6th Generation Intel® Core™ i7-6700k and Core™ i5-6600k Processors
• Lost Planet 2 may show black background on game menu on 6th Generation Intel® Core™ i7-6700k Processors and Intel® Core™ i5-6600k Processors
• Video corruption may be observed on Risen 3: Titan Lords on 6th Generation Intel® Core™ i7-6700k Processors and Intel® Core™ i5-6600k Processors

SUPPORTED PRODUCTS:

SOFTWARE

This driver supports the following operating systems:

• Microsoft Windows* 10 64-bit

HARDWARE

All platforms with the following configurations are supported:

Note:                                                                                                                     

1. If you are uncertain which Intel® processor is in your computer, Intel® recommends using the Intel Processor Identification Utility or Intel Driver Update Utility to identify your Intel®
2. In the Intel® Iris™ and HD Graphics Control Panel (under Options > Options menu > Information Center), the ’Installed DirectX* version’ refers to the operating system’s DirectX* version. The Information Center’s ‘Supported DirectX* Version’ refers to the Intel Graphics Driver’s supported DirectX* version.  The DirectX* 12 API is supported but some optional features may not be available.  Applications using the DirectX* 12 API should query for feature support before using specific hardware features.

More on 6th Generation Intel® Core™ i7-6700k Processor and Core™ i5-6600k

For more information on the 6th Generation Intel® Core™ i7-6700k Processor with Intel® HD Graphics 530 and 6th Generation Intel® Core™ i5-6600k Processor with Intel® HD graphics 530, please visit:

• http://www.intel.com/content/www/us/en/processors/core/6th-gen-core-family-desktop-brief.html
• http://www.intel.com/content/www/us/en/gaming/serious-gaming.html
• http://www.intel.com/content/www/us/en/chipsets/performance-chipsets/z170-chipset-brief.html
• http://www.intel.com/content/www/us/en/processors/core/core-i7ee-processor.html

We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future driver releases.

*Other names and brands may be claimed as the property of others.

hello..

i've downloaded windows 10 and update the graphic driver to the latest one 15.40.4.64.4256 ..

but the graphic card stopped working properly and when i checked the details about my hardware support for directX it appear that its still on 11.2 not 12.. without doing anything there is a notification comes and say " Intel HD 4600 has stopped working and been recovered "..

and when i open a game a blue screen come with error message inside "the pc ran into an error VDR-TDR-FAILURE igdkmd64.sys"..

can anyone help me to solve this problem??

Hi,

After W10 upgrade my brightness keys FN are ok but after simple reboot brightness keys FN doesn't work

Drivers update will get out?

Thanks

I have Intel 4600. Can I adjust the dynamic range from PC (0-255) to Video (16-235)?

Hi,

I'm using a Dell E5450 with i5-5300U. When connecting my notebook per HDMI, it displays an "Intel Display-Audio" device which seems to send audio data to the receiving device (green bars on the right indicate audio playback), but no sound can be heard.

I'm using Windows 10 x64 with 10.18.15.4256 Drivers.

How can I make it work?

Intel has just launched a brand new Web page called Gameplay.intel.com which provides lab tested in-game optimizations to improve the experience on Intel Graphics. When you install a new game on an Intel Graphics-only system, the experience may not be as great as it could be. Specifically, you may be able to dial up the frame rate and details or even play a game you did not think possible. With the in-game optimizations, the gaming experience on Intel Graphics will be improved. It is Intel’s goal to improve opportunities for gamers to find optimizations to enable better gameplay.

We hope you enjoy it!

A new driver for the HD 4000 has been released. Please try it out and check if this works without any issues.If you experience any issues regarding this,please post it here

64 Bit  https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-

32 Bit  https://downloadcenter.intel.com/download/25179/Intel-HD-Graphics-Driver-for-Windows-10-32-bit-3rd-Gen-BYT-