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Intel HD4000 issue with latest Win10 Creators update

December 8, 2017, 7:39 pm
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I updated my Windows 10 on Wednesday with the latest update to Windows 10 Version 1709.  I received an error saying that the Intel HD graphics driver was not working, and would be replace with the generic Windows one.  So not I cannot use my extra monitors.  I tried to roll back the Windows update, which failed.  I then did a search on your website for an updated driver, and found https://downloadmirror.intel.com/24345/a08/Intel%20Driver%20and%20Support%20Assistant%20Installer.exe which advised me that I need to download and install https://downloadmirror.intel.com/26813/eng/win64_153345.4653.exe .  I did this, but Windows 10 rejected it and insisted on using the generic Windows one.  So it appears that the above graphics driver is incompatible with the latest Windows update.

 

Do you have any suggestion on fixing this issue?

 

 

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about Intel HD Graphics 620 not working when I plug hdmi into TV

December 7, 2017, 4:39 pm
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Hi

 

As what you can see in the title I have an issue for about 2 weeks and didn't find a solution

 

the problem is when I connect my lenovo laptop to my TV using HDMI is not working , I spent  years it work finn but I received an update for intel and after that update the screen goes black the sound is on but no picture just black screen

 

I have read the instruction in this thread and provide all information you asked for

 

Default level information for reporting Graphics issues

 

I hope you can find solution for this frustrating issue

 

,,

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Intel HD Graphics Control Panel Advanced Mode?

December 10, 2017, 6:10 pm
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Recently I decided to purchase a new computer, as expected, all my custom graphics settings were lost. I've been trying to reset them, but Intel HD Graphics Control Panel lacks the custom options of other graphics cards like NVIDIA OR AMD, I can't find options to customise things like; Texture Filtering, Antialiasing Gamma Correction, Antialiasing transparency, Anisotropic filtering negative lod bias, etc.

 

It seems like the Intel Graphics control panel is simplified and lacks these options, is there a way to enable them or an alternative program?

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Intel HD 620 and windows 10 HDMI output

December 11, 2017, 11:51 am
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I am having a similar issue to Intel 620 and Windows 10 Fall Creators Update.

 

I have an HP envy 16t laptop and have been using it with the HDMI output to a Samsung TV. When I updated the driver, it no longer would display on the TV. The earliest driver I could get to work was the one from March 2017. I haven’t tried to force the driver from the intel site, but the latest one from the HP site doesn’t work. Any solution?

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HD Graphics Control Panel won't start

November 19, 2017, 2:29 pm
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I noticed that Intel HD Graphics 4000 doesn't seem to be working on my computer which has both the Intel onboard graphics and an NVIDIA GTX 1080 card (the Intel onboard graphics is normally active for encoding hardware acceleration for my Milestone XProtect surveillance system).  It might have something to do with the Windows Fall Creators Update.  When I click on the HD Graphics Control Panel, nothing happens, indicating that there is some bug with the Intel driver.  I tried updating to the latest Intel driver using the update utility, but doesn't make any difference.  I also tried completely uninstalling the Intel HD driver and re-installing.  I found some discussion posts talking about a problem with Intel Virtualization technology recommending to disable this feature in the BIOS.  I did that and tried uninstalling, re-installing again, but that didn't make any difference either.  Is Intel not coordinating with Microsoft?

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HD 620 HDMI Problem

November 20, 2017, 1:29 am
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Hello community,

 

I've recently bought 2 Lenovo laptops with the following spec.

  • THINKPAD® E470 20H2S00500 (Intel® Core™ i3-7100U (2.40 GHz), 256GB SSD, 8GB RAM, Intel® HD 620)
  • THINKPAD® E470 20H2S00700 (Intel® Core™ i7-7500U (2.70 - 3.50 GHz), 256GB SSD, 16GB RAM, Intel® HD 620 + NVIDIA® GeForce™ 940MX 2GB)
    Both of them are running Win10 Professional.

 

When trying to connect either one of them to my TV via HDMI, the TV recognizes the laptop but not vice versa. I am able to choose the screen selection modes (Duplicate, Extend,...) but nothing happens upon selection. When I try the "recognize monitor" function in system controls, no other monitor then the laptop screen is found. All drivers are updated to the newest ones available including BIOS updates. It seems as if the HDMI-port is somehow inactive.

 

Do you know how the fix this?

Thank you in advance!

 

Best regards,

Rob

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Intel HD Graphics 520 refuses to output 4K... sometimes.

September 17, 2017, 12:46 pm
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Short Description:

I'm connecting my laptop to a 4K display via HDMI. Some of the time, it works fine, but other times, the graphics card/driver defaults to sending 1080p to the monitor, and doesn't display the options for higher resolutions. Does anyone know why this would happen or how to fix it? (Relevant system and monitor specs are included at the end of this message.)

 

Detailed Description:

As I said, sometimes it works fine, but sometimes I'll plug the monitor in and the graphics card will only send 1080p. When the issue is occurring and I look at the Intel HD Graphics Control Panel, I can see that the driver still knows the maximum resolution of the monitor:

System knows the max res.jpg

 

but this resolution doesn't appear as an option in the settings drop-down, either within the Intel Control Panel:

1080p is the highest available.jpg

...or in the Windows Control Panel:

1080p is the best the Control Panel can do, too.jpg

 

When I view the monitor's properties under "Devices" in Windows and "List All Modes", Windows does not seem to know that the monitor is capable of 4K:

List all modes.jpg

 

I tried setting a custom resolution of 4K for that monitor using the Intel Control Panel, which reluctantly seemed to work (it took a restart, I think), but I suffered a major RAM failure a few days later, which seemed to originate with the graphics card (the first sign of failure was the on-board screen flickering and becoming checkered before the computer became unresponsive). Because of that, I'm concerned that I could be damaging my hardware by setting a custom resolution through the Intel Control Panel, even if I'm setting a resolution that I know should work.

 

All my drivers are up-to-date, my HDMI 2.0 cable is able to support 4K, and I'm only using my on-board monitor or the external monitor, never both (so no cloning issues).

 

If this problem were always happening, then I'd try reinstalling Windows or flashing my BIOS, but the fact that it only happens some of the time makes me think that it's not the type of consistent problem that would come from issues at that level.

 

Does anyone have any clue how to fix this mess? I currently have a 4K monitor that I can't use, so I'd really appreciate your help. Thanks!

 

 

Computer:

Lenovo ThinkPad T460s (type 20F9-CT01WW)

OS: Windows 7 Pro (x64)

CPU: Intel core i7-6600U @ 2.60 Ghz

Graphics: Intel HD Graphics 520 (capable of outputting 4K via HDMI, specifically 3840 x 2160 30p Hz)

 

External Monitor:

LG 27UD68-P

(capable of displaying 3840 x 2160)

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multiple monitors intermittent?

December 7, 2017, 3:41 am
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I am running WIN10 with an Intel Display adapter with the following hardware ID

PCI\VEN_8086&DEV_0102&SUBSYS_20038086&REV_09

PCI\VEN_8086&DEV_0102&SUBSYS_20038086

PCI\VEN_8086&DEV_0102&CC_030000

PCI\VEN_8086&DEV_0102&CC_0300

 

Driving a Dell 2407WFP-HC (Digital) with DVI and ASUS VE247 [Monitor] with HDMI 1.0. The adapter and monitors are set up for multiple monitor mode.  Upon booting, the adapter apparently does not see the Asus monitor.  I have found that if I go into Device Monitor and EITHER update the driver from version 9.17.10.4229 or rollback the driver from version 9.17.10.4459, the ASUS monitor connection is reset and things are fine for a while.  Several times a day I will return from a break and find the ASUS not connected, so I have to go in and EITHER update OR rollback the driver and things are fine again for a while.  Note that this just started happening a couple of months ago seemingly after an update.  It is becoming a PITA to have to continually reset drivers.  Has anyone seen this and can anyone help?

Bob Weight

Denver

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Windows101709 Intel HD4600

December 12, 2017, 3:01 pm
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Hi guys,

 

Windows 10 1709  has been updated. After the install I got a problem, I can not use Window :

 

Black screen + white blink

 

I can only use the UEFI - I updated the version P1.80 but nothing change. I tried to Install the Easy driver but it only give me Windows 8 for the operation system

 

What to do ?

 

Thanks,

 

Cedric

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Video Playback on TV is glitchy

December 2, 2017, 4:12 pm
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I am running an i5-4200 with Intel Graphics 4400 on build 20.19.15.4835

 

Earlier this week I was running Civilization V and Rocket League fine on my Samsung TV. I had some sound issues, so I had to reinstall the driver. After reinstalling the driver, the screen flickers constantly while on Civilization V and black bars roll down my screen from top to bottom.

 

Any help would be appreciated. I have installed and reinstalled the driver many times. I know the problem isn't with the TV because my kids' HP (lower end) works fine on it and my computers works fine on it when I am just on the desktop.

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What's wrong with my laptop and how can I fix it?

December 4, 2017, 5:45 am
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I have a Dell Inspiron 13-7353 running win10 and a i5-6200U with HD Graphics 520. Every time I close and then open my laptop, the screen does this thing where colored bars appear vertically across. So far the only solution I have is to restart my laptop until it says windows didn't start right and I can get back on. Since I'm constantly moving through my school building, this is a serious issue. Please help.

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15.46 breaks YCbCr on DP 1.2 to HDMI 2.0

August 13, 2017, 11:24 pm
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After upgrading to the latest HD 530 driver for WIndows 10 x64, I noticed that choosing YCbCr causes signal loss to my screen. This option worked perfectly with the previous driver version 15.45 so I reverted back.

I'm using an i3-6100 with ASRock Deskmini and a 4K LG capable of 4:4:4 connected to PC over DP 1.2 and adapter to HDMI 2.0.

I haven't posted here before so please let me know what other information I can provide to help this along.

Thanks

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graphic problem

December 2, 2017, 9:55 am
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Hi,

I have problem with my Intel GMA 4500MHD (model: HP 620)....I got this message: Display driver stopped responding and has recovered ( Display driver Intel Graphic Accelerator Drivers for Windows Vista(R) stopped responding and has successfully recovered). I tried a lot of things but nothing helps...Can you please tell is there any possibility to resolve this problem or not?....the screen is darkened and the computer must be reset each time when it happens ... it happens so often that it is not possible to work on a computer...

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Intel hd 530 black screen

December 7, 2017, 1:11 am
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Hello

 

I was using my computer normally and then it suddenly crashed, when I tried to reboot it I got a black screen right after the MSI logo during boot. So, I tried uninstalling my graphics drivers in safe mode and reinstalling them. problem: each time I try to install the Intel HD Graphics 530 drivers, my screen goes black again before the installation even finish.

 

Laptop is an MSI GL72 6QD with a NVIDIA GEFORCE GTX 950M (works fine if installed alone) and an Intel HD Graphics 530, running on Windows 10 64 bits.

 

I tried using the customized drivers from the MSI website as well as the generic intel drivers. I also tried installing the intel drivers before and after the NVIDIA drivers.

 

I've had this problem for the past weeks, Do any of you have a solution?

 

Thanks a lot

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Intel HD 530 max res 1680x1050

December 5, 2017, 10:59 am
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I have a Dell Inspiron 3650 running Windows 10 with an nVidia 1050 Ti installed. I'm using the GPU for compute, not graphics. I have enabled Intel Multi-display in the BIOS. When Windows 10 boots, it installs the latest Intel graphics driver automatically. The moment that driver fires up, my resolution drops from 1920x1200 to 1680x1050 and cannot be changed back. The Intel driver reports 1920x1200 as an available monitor resolution, but never presents it as an option when selecting resolution. I have only one display, a Dell 2407wfp, connected via HDMI to the on-board graphics HDMI port. The problem persists with VGA. My only option at the moment is to prevent the Intel driver from installing and use the Microsoft Basic Display Adapter.

 

Any ideas?

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eye strain

July 14, 2014, 3:55 am
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hello,

 

I have a Notebook with Intel Core i7 4710 - Intel Graphics 4600 and external Nvidia Gforce GTX 850M for about 2 weeks now. I connect the Notebook on two different places per HDMI with nearly three year old lg monitors. With my old Notebook (Intel Core2Duo and Nvidia Gforce 9500GT) I had not any problems with this two monitors. However when I connect one of the two monitors with my new Notebook I get eye strain and headache. Of course I use the right resolution FullHD and tried out different brigthness and contrast adjustments in intel graphic properties. OS is Windows 7 Prof x64  and the newest drivers are installed. Version:15.33.22.64.3621
Nearly two months ago I purchased an other Notebook with Intel Core i7 4700MQ - Intel Graphics 4600 and Nvidia Gforce GT755 M. I had the same problem there and so I sent it back, because I thought that the Notebook has an defect. I tried out Windows 7 and Windows 8 and had the same eye problems in the two different OS.
Now I do not really know what the problem exactly is, because I have these problems with two different Notebooks on two different external LG Monitors and the integrated Displays of the Notebooks. But I thinkt the problem is the Intel HD 4600. Maybe that there is something wrong with the driver.
Do you have any ideas about this? Couse  I can't purchase and send back new Notebooks all the time.

 

Sorry for my bad english

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Intel hd 530 gta v crash when using driver 15.60.01.4877

December 12, 2017, 7:52 pm
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When i open the game with 15.60.01.4877 driver it turn black and then crash so i downgrade to 15.60.0.4849 and the game work just fine

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Intel Graphics 630: External monitor not detected (mini display port)

September 16, 2017, 7:22 am
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Hello,

I have a Gigabyte Aero 15 laptop and one of the features of this laptop is that it can connect to 3 external monitors via a HDMI port, mini display port, and thunderbolt 3. I have 2 identical monitors and they both work fine. I'm running a single HDMI from the laptop to 1 monitor and it's perfect. If I connect to monitor 2 the same way, it also works. So in order to use both monitors at the same time, I'm running a mini display port to HDMI cable to my second monitor but nothing happens. Only 1 monitor is detected by my laptop and its the one connected via the HDMI port. The second monitor connected via the mini display port isn't detected at all by my laptop. I've updated all drivers but no luck. I've gone into the nvidia control panel and set the power management mode to "prefer maximum performance" and that didn't work either.

Intel graphics 630 and GTX 1060 drivers are all up to date. Both monitors are in working condition and both work with the single HDMI output. I just can't get my laptop to detect it with the display port...

If I go into my Nvidia Control Panel, I can see 1 monitor connected via HDMI port. If I go into my Intel HD Graphics Control Panel, then Display, Multiple Displays, it shows "Single Display" and its only the Built-in Display. If I click on "Detect", I get the message "No other display has been detected. If you do not see a display, verify all the connections and check that the display is powered on."

 

So nothing is being detected via mini display port.

 

Does anyone have any ideas? Any help would be appreciated!

 

Further details:

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Intel HD4000 issue with latest Win10 Creators update

December 8, 2017, 7:39 pm
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I updated my Windows 10 on Wednesday with the latest update to Windows 10 Version 1709.  I received an error saying that the Intel HD graphics driver was not working, and would be replace with the generic Windows one.  So not I cannot use my extra monitors.  I tried to roll back the Windows update, which failed.  I then did a search on your website for an updated driver, and found https://downloadmirror.intel.com/24345/a08/Intel%20Driver%20and%20Support%20Assistant%20Installer.exe which advised me that I need to download and install https://downloadmirror.intel.com/26813/eng/win64_153345.4653.exe .  I did this, but Windows 10 rejected it and insisted on using the generic Windows one.  So it appears that the above graphics driver is incompatible with the latest Windows update.

 

Do you have any suggestion on fixing this issue?

 

 

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Bug in Intel Vulkan driver

August 20, 2017, 7:13 pm
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It is currently impossible to use a reverse-z technique with your Vulkan driver as it completely ignores minDepth and maxDepth fields in VkViewport structure.

 

The driver always defaults to minDepth = 0.0f and maxDepth = 1.0f, even if both fields are set to minDepth = 1.0f and maxDepth = 0.0f, producing wrong depth buffering results.

 

This technique is mentioned in one of your tutorials:

API without Secrets: Introduction to Vulkan* Part 3: First Triangle | Intel® Software

 

More info on Khronos pages:

https://www.khronos.org/registry/vulkan/specs/1.0/man/html/VkViewport.html

 

Drivers affected:

-15.45 and 15.46 on Windows 7 x64 / Windows 10 x64

 

Hardware used:

-Intel HD 530 (Intel Core i7 6700k)

 

NVIDIA / AMD hardware works as expected, only Intel is affected.

 

SSU scan attached.

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