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why is my dedicated video memory null

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is there a way i can have dedicated memory on my adapter


Sporadic SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on UHD 630

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Hi,

 

I am using driver version 24.20.100.6287 on a UHD 630 graphics card on my Dell XPS 15 model 9570. This is the latest version of the driver put out by Dell. Trying to upgrade to x.x.x.6444 results in a "The driver being installed is not validated for your computer" error. Attempting to manually upgrade the driver from Device Manager results in a "Windows has determined that the best driver for this device is already installed" error.

 

The system ships with an NVidia GeForce GTX 1080 Ti video card. I will attach the "System Information" dumps from both corresponding control panels (Intel and NVidia).

 

The crash only seems to happen while the laptop is docked. The dock adds 2 external monitors, bringing the total up to 3 (1 laptop panel, 2 external monitors).

 

The easiest way to reproduce the problem is open GPU-Z (2.15.0 in my case), click on the "Sensors" tab and wait.

 

I've also got a kernel dump but it is 1.5GB so I cannot attach it here. WinDbg output reports the following:

 

 

---------------------------------------------------------------------------------------------------------

Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

 

 

 

 

Loading Dump File [C:\Users\FooBar\Desktop\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

 

 

 

 

************* Path validation summary **************

Response                         Time (ms)     Location

Deferred                                       srv*c:\symbols*https://msdl.microsoft.com/download/symbols

Symbol search path is: srv*c:\symbols*https://msdl.microsoft.com/download/symbols

Executable search path is:

Windows 10 Kernel Version 17134 MP (12 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 17134.1.amd64fre.rs4_release.180410-1804

Machine Name:

Kernel base = 0xfffff802`f7e8d000 PsLoadedModuleList = 0xfffff802`f823b170

Debug session time: Mon Dec  3 09:13:18.367 2018 (UTC - 5:00)

System Uptime: 0 days 0:02:16.251

Loading Kernel Symbols

...............................................................

................................................................

................................................................

.................................

Loading User Symbols

 

 

Loading unloaded module list

.......................

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

 

 

Use !analyze -v to get detailed debugging information.

 

 

BugCheck 7E, {ffffffffc0000005, fffff802f7ecabc9, ffff8d8589f87548, ffff8d8589f86d90}

 

 

Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_PAGING_QUEUE::SetStatus+ad )

 

 

Followup:     MachineOwner

---------

 

Let me know if you want the kernel dump. We just need to find a place to upload it.

FIFA 19 graphic card glitch

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Dear Intel

 

My graphic card, Intel Irish Pro Graphics 6200. you can see in attachment my dxdiag.txt . My system good for this game. I am sure.

Everythings okey but all stadium grass black color. I added in attachment this problem screenshoots

 

I want help from the Intel team. Please be interested in.

Ultrawide Resolution 2560 x 1080 - Issue

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Hello,

 

I have a problem with the configuration of the video card.

 

The Intel tool informs me that my monitor supports the 2560x1080 re-solution, but it does not allow me to configure it. I was able to install the latest driver without problems, but I can not configure the extended screen correctly.

 

How can I fix this problem?

 

Regards

getting a 4k resolution

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I have a Lenovo M910s desktop with an Intel 360 Graphics card installed but the best resolution i can get is 1920x1080.  How can i get the card to push a 4k resolution. The monitor i'm using is a samsung 75" HDR  connected via HDMI.

 

Nick

Assasins Creed Odyssey and AC:Origins issues with UHD 630

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Odyssey crashes after the first cinematic once you hit new game and Origins can be played but after a while it will either start producing white textures at random or crash to desktop, no error log.

 

And on the display tab on AC Odyssey  it shows am still using driver 24.20.100. 6929 while using the intel app for drivers says i have the latest UHD 630 drivers.

Intel UHD 630 graphics control panel missing after new DHC driver

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After updating to 25.20.100.6444 the control panel is gone, tried searching in the start menu but still nothing. Did I make a mistake when i was installing the driver?? Just opened the exe installer and after successful install, restarted windows. Help please

Cannot install new DCH driver because of old Customized drivers

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Currently users are unable to install DCH drivers. Intel support assistant refuses to downlod new DCH driver, the manual .exe detects customized driver and refuses to install, no .ZIP is delivered for this DCH drivers. Make something to fix this problem.


Surface Pro 6无法打开Intel控制面板

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昨天我给Surface Pro6安装了intel的最新的图形驱动uwd_win64_25.20.100.6444.exe,安装完成后,无法打开Intel Control panel,事件查看器(eventvwr)显示是因为有一个内存访问异常(0xC0000005)问题。

我想关闭intel的自动调节屏幕亮度功能,这功能实在是不怎么好用;(

How to Enable Intel Quick Syn for i7-4500U & i7-8750H

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Dear All, I would appreciate if someone has the DOC or Link to show me how to enable Intel Quick Syn.  I found one white paper but it says the installation is for Linux (which is not appropriate) as I have Windows 8.1 Home and Windows 10 Home respectively on my 2 laptops. Thanks.  @

UHD 530 (i5 6500) 25.20.100.6444 (DCH) driver no more QuickSync

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QuickSync video decoder no longer present since I updated to this driver

I do not know if it's a compound problem, LAV Filter, Windows itself or the driver

 

I'm used to playback videos trough QuickSync because the system draws less power than using CUVID with the GTX1070

Numerous Bugs with UHD 630 in Windows 10

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I have to admit Intel did not build a proper driver for newest Intel UHD 630 yet.

 

I observed at least two problems and any help will be highly appreciated.

 

So - it is Dell G3 17 (3779) notebook with Intel UHD 630 and a discrete nVidia Geforce GTX 1060 on board. OS is Windows Pro x64 1809.

 

1. The drivers are not stable in installing Control Panel. The one from Windows Update does not install it - at least I cannot see it neither in system tray nor in any part of monitor / adapter properties. win64_25.20.100.6373.exe is the last working, because uwd_win64_25.20.100.6444.exe when updated will never show Control Panel (but igfxEM.exe and igfxCUISevice.exe are runing). If you try to clean install uwd_win64_25.20.100.6444.exe - there is no Control Panel files in system at all.

Why? How to control video driver settings in uwd_win64_25.20.100.6444.exe without Control Panel?

 

2. The main problem. It happens on any version of Intel Video Driver. When playing video using any video player rather than Windows built-in ("Movies & Video"), when watching YouTube in any browser rather than IE/Edge and even when watching built-in Windows screensavers - there are a short, but periodical lags every 5-10 seconds. You can decrease a resolution but it won't help.

When playing using nVidia - no problem. When using Microsoft Basic Display Adapter as a driver for UHD 630 - no problem. So it is definetely driver-based.

You can observe it even in Control Panel test videos and Dell Support Assistant troubleshooter tests.

As for now nobody can answer what is going on - more likely it is DX connection problem or something like that. Surely Intel should investigate and correct it - but it never happened yet.

Maybe somebody knows a solution? Searching Internet it could be found a lot of users with discrete cards (almost all notebooks) are reporting about the same.

Please do not recommend to switch off iGPU and use nVIDIA for all applications as it will definitely decrease the time of work from a battery that is critical for notebook.

My laptop keeps crashing, probably caused by the video driver

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I have a Dell XPS 13 with an Intel Iris Graphics 540 card, with Windows 10.

Every now and then, about 3-5 times a day, it crashes with a blue screen, stop code IRQ_NOT_LESS_OR_EQUAL.

I downloaded the Intel® Driver & Support Assistant, verified that my driver is latest (all of them on the system are).

Is it positively the graphics driver's fault? Not sure. But the crashes happen when something "unusual" happens in video: when I change the multi-monitor layout, when I run a game that is heavy on graphics, and sometimes when the system comes back from standby. Sometimes it just happens.

Any ideas how to debug the issue?

NUC7i5DNKPC Display Issues

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Good Morning,

 

We are moving most of our Desktop PC's to the Mini-Pc NUC7i5DNKPC,

 

We are experiencing display issues where the monitors will go to sleep and one or both will not come back up.

 

We have updated BIOS and Graphics Drivers to newest versions/ also Played with the display settings and power settings inside Windows.

 

It seems the only fix is to physically unplug the Monitors and plug them back in opposite ports until the computer recognizes both again. As you can imagine this is a terrible end user experience and constant headache for our IT Department.

 

Does anybody else experience these issues or have a fix for the above issues?

 

I've attached Graphics Information from one of our systems.

why is my dedicated video memory null

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is there a way i can have dedicated memory on my adapter


intel hd graphics 630 can’t connect 3 monitors simultaneously

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I‘m trying to connect 3 monitors to intel had graphics 630 In a next way:

 

- full hd via VGA

- full hd via DVI

- QHD via HDMI

 

two of them are working together simultaneously just perfect. But once I connect the third one (no matter if it is DVI or VGA) then hdmi just stop showing a pic.

i can find this display in windows’ display settings but it appears to be not applicable -I cannot see or change its configuration.

 

could you please suggest me how to fix this issue?

Intel HD Graphics 5500 Not Working

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My display driver "Intel HD Graphics 5500" has basically stopped working. My computer is a Lenovo T450s.  When it is enabled, it makes the screen go crazy (hard to describe), and it is usable but just barely. I can disable the driver and the issue stops. So far, the only problem I've noticed with the driver disabled is that I cannot adjust the brightness, but there are probably more issues that I don't know about yet.

 

My computer is completely up to date, with both Windows and Lenovo updates. I have deleted and reinstalled the driver multiple times (including old versions) but every time the same issue reappears. I have no idea what to do next. Any help would be greatly appreciated, and I can give more information about my system/drivers if needed.

How do I set Collage Display settings in a batch file?

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2枚のモニタを結合表示させ使用していますが、起動時に度々結合が解除されてしまいます。

一度結合すれば再起動もしくは電源が入り直すまでは解除されることはありません。

バッチ化すれば自動化できるため、わかる方教えて下さい。

 

We are using two monitors combined and displayed(`Collage Display`),the connection is often canceled at startup.

Once combined, it will not be released until rebooting or turning on the power.

If you make it batch, you can automate it, please tell me who you know.

Cannot install new DCH driver because of old Customized drivers

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Currently users are unable to install DCH drivers. Intel support assistant refuses to downlod new DCH driver, the manual .exe detects customized driver and refuses to install, no .ZIP is delivered for this DCH drivers. Make something to fix this problem.

VLC fast min/max video causes Intel GPU driver to crash

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I have the following issue, that I can mostly with high chance reproduce, crashing the Intel GPU driver, by quickly min/max a video stream in VLC. I think this needs to be reported mostly at Intel's side, not VLC or MS, because a userspace app like VLC shouldnt be able to crash the video driver even if it was a bug maybe in VLC, right?

 

Windows show these for the crash:

 

fheSCWG.png

aZCvDTx.png

I have no other issue anywhere, while gaming, prime95 stability, other media players like MPC, Chrome ect. It just happens with VLC and a fast min/max video action.

 

A log entry from VLC, when it happens says:

 

main warning: picture is too late to be displayed (missing 31 ms)

main warning: picture is too late to be displayed (missing 14 ms)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

main warning: picture is too late to be displayed (missing 8 ms)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

 

Error code 0x887A0005 seems to mean DXGI_ERROR_DEVICE_REMOVED, which is obviously nonsense. The laptop is a 2 GPU device with Optimus. So this seems to be a driver issue or a Windows bug.

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