Hi,
I am using driver version 24.20.100.6287 on a UHD 630 graphics card on my Dell XPS 15 model 9570. This is the latest version of the driver put out by Dell. Trying to upgrade to x.x.x.6444 results in a "The driver being installed is not validated for your computer" error. Attempting to manually upgrade the driver from Device Manager results in a "Windows has determined that the best driver for this device is already installed" error.
The system ships with an NVidia GeForce GTX 1080 Ti video card. I will attach the "System Information" dumps from both corresponding control panels (Intel and NVidia).
The crash only seems to happen while the laptop is docked. The dock adds 2 external monitors, bringing the total up to 3 (1 laptop panel, 2 external monitors).
The easiest way to reproduce the problem is open GPU-Z (2.15.0 in my case), click on the "Sensors" tab and wait.
I've also got a kernel dump but it is 1.5GB so I cannot attach it here. WinDbg output reports the following:
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Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\FooBar\Desktop\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\symbols*https://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 17134 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff802`f7e8d000 PsLoadedModuleList = 0xfffff802`f823b170
Debug session time: Mon Dec 3 09:13:18.367 2018 (UTC - 5:00)
System Uptime: 0 days 0:02:16.251
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.......................
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 7E, {ffffffffc0000005, fffff802f7ecabc9, ffff8d8589f87548, ffff8d8589f86d90}
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_PAGING_QUEUE::SetStatus+ad )
Followup: MachineOwner
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Let me know if you want the kernel dump. We just need to find a place to upload it.