In a a Windows Store App that our company is developing, we have countered a problem whereby if the user repeatedly adjusts the layout during playback of mpeg2 content, the synchronization between audio and video is lost. This lip-sync error persists even if the layout subsequently remains static. This problem is occurring on two devices, one with the Atom Z3735F chipset and the other with the Atom Z3795 chipset.

When AVC content is played back, if a lip sync error develops, frames are dropped and synchronization between audio and video is stored. Proceeding with an investigation based on the assumption that our MPEG2 decoder must adjust based on the current playback quality, we have discovered the following things.

1. Investigation into conditions of sync loss occurrence

We deliberately delayed the clock to determine the conditions under which sync was lost.

(Results)

* If the video frame's PTS is delayed, the sync loss could be reproduced.

If the PTS is delayed by 1s during playback, lip sync is lost and is not subsequently restored. Introducing a several second delay on the output of the decoder also reproduced the loss of sync. Finally, the problem was not reproduced using DirectX9 on a Desktop version, but it did occur with DirectX11.

2. Investigation into what's causing the delay

Logging clock times, we established what was consuming time when sync was lost.

(Results)

A) Sample requests from the renderer are late

At first, ProcessOutput is called with an interval of 2-3ms to try to catch up. Slowly, the interval increases and even though the video still lags, the final interval is in the range of 30-40ms. For normal and correct playback, the request interval should be 33-34ms for the frame rate. Under normal playback, if synchronization slips, requests should come at intervals of 2-3ms until synchronization is restored.

B) A Direct3D11 DXVA interface that is used internally by the decoder can take 31ms to complete

When requests from the renderer begin to arrive late, ID3D11VideoContext::DecoderBeginFrame, which is called to move processing from the renderer to the decoder, takes as long as 31ms to complete. Ordinarily this call completes inside of one millisecond.

3. Workarounds in the Decoder

When DecoderBeginFrame() takes a long time to return, try reducing workload until sync is restored

(Results)

A) Drop a frame in the decoder

If DecoderBeginFrame() takes more than 10ms, do not decode the current frame and do not pass data to the renderer. DecoderBeginFrame() subsequently does not take a long time, and lip sync is restored.

B) Deactivate deinterlace processing

If DecoderBeginFrame() takes more than 10ms, set the de-interlace flag to false for one frame before passing the data to the renderer. DecoderBeginFrame() subsequently does not take a long time, and lip sync is restored.

4) In summary...

A) Even when the video is lagging, the interval between requests for ProcessOutput increase. At first, when video is lagging and sync is lost between audio and video, multiple immediate requests for data are received by the decoder, but before synchronization can be restored, the request interval increases. We expect that the DXVA acceleration is used not just by the decoder, but also by the renderer, and hope that Intel can explain to us the driver mechanism that leads to the above behavior.

B) DecoderBeginFrame() takes approximately 30ms.  When (A) occurs, DecoderBeginFrame() takes approximately 30ms. What internal mechanism is causing this delay?

C) May we have documentation related to the above?

D) Would it be possible for you to explain the mechanism which allows the Workaround (3) to address issues (1) and (2)? Additionally, please instruct how we can restore audio video synchronization without the workarounds of (3)?

A picture says it all. Notice the pixels and tearing on the down right side. Any one can guide to a solution to avoid the problems except "avoid overloading to 100% capacity" ?

Thanks so much !

I have processor i3-3220 with intel graphics hd 2500 (intel intru 3d included).
Right now i’m going to buy 27'' monitor, which are supported by NVidia 3D Vision.
Besides that i want to buy NVIDIA 3D Vision 2 Wireless Glasses Kit.

And the question is: With all this items will it be possible to organize 3D playback? 

Because unfortunately I didn't see much information about Intel InTru 3D...

If it will not be enough and i will have to buy NVidia GPU, could you recommend what monitor and glasses I have to buy in order to watch 
3D using Intel InTru 3D?

Hello,

since the old thread disappeared rather quickly, I will open a new one here.

I have horizontal lines occasionally popping up as soon as something is moving on screen.

It's not really a flickering, they just appear for 1 or 2 seconds and then disappear.

I am not able to make an actual screenshot of it, because it seems the error does only show on screen.

I manipulated a screenshot to show how it looks like:

This can happen inside a video window, but it doesn't happen when it is playing, but when it is paused and the overlay of the player pops up,

then a black or sometimes white line (1 or 2 pixels wide) pops up, as long as the overlay is shown.

This happens in many different applications, Photoshop, Firefox, VLC Player, ACDSee or the Windows Explorer.

Sometimes its only on a picture on a website or a drop-down menu in some program.

Only games seem to be immune to this, I tried a few which did not show any error.

The thing is, I had this on 2 quite different notebooks.

On an MSI-CR61 with a Pentium 3550M + HD Graphics, and now on a Lenovo Thinkpad Edge E540 with a Core i5 + HD Graphics 4600.

Both running on a fully patched Windows 7 x64 SP1 + latest drivers.

I tried out a Linux Boot CD on both systems, on both machines the error is not present under Linux.

Only under Windows 7 x64 SP1. Which makes me think that it's not a faulty screen

I connected the notebook to an external monitor via HDMI, and I am not able to reproduce the error on that.

On the MSI-Notebook I tried the following versions of the Intel Driver: v.15.36.7.64.3960 and v.15.36.3.64.3907

and the one before that, but I can't find out the exact version now.

On the Lenovo Thinkpad I only tried the latest v.15.36.7.64.3960.

Any ideas?

Greetings,

Daniel

The game is running something around 12-15 fps,its unplayable,what could i do?

heres my razer game booster extraction:

Relatório de Diagnóstico do Razer Game Booster v2.0  Versão： 4.2.45.0

Data： 2015/01/16 19:28:37

----------------------------------

01 - Sistema Operacional

----------------------------------

0101 - Sistema Operacional : Windows 8.1 Single Language 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)

0102 - Idioma : Portuguese (Regional Setting: Portuguese)

0103 - BIOS : P08RBD

0104 - Processador : Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz (4 CPUs), ~2.4GHz

0105 - Memória : 4096MB RAM

0106 - Memória do S.O. disponível : 3970MB RAM

0107 - Arquivo de página : 2774MB used, 2266MB available

0108 - Dir. Windows : C:\windows

0109 - Versão DirectX : DirectX 11

0110 - Parâmetros de configuração DX : Not found

0111 - Configuração de usuário DPI : Using System DPI

0112 - Configuração de sistema DPI : 96 DPI (100 percent)

0113 - Dimensionamento de DPI DWM : Disabled

0114 - Versão DxDiag : 6.03.9600.16384

----------------------------------

02 - Processador

----------------------------------

0201 - Legenda : Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz x4 ~2400MHz

0202 - Velocidade do clock atual : 1200MHz

0203 - Cache L1 : 32,00 KB

0204 - Cache L2 : 256,00 KB

0205 - Cache L3 : 3,00 MB

----------------------------------

03 - Adaptador de vídeo

----------------------------------

0301 - Nome do cartão : Intel(R) HD Graphics 4000

0302 - Fabricante : Intel Corporation

0303 - Tipo do chip : Intel(R) HD Graphics Family

0304 - Tipo de DAC : Internal

0305 - Chave do dispositivo : Enum\PCI\VEN_8086&DEV_0166&SUBSYS_C708144D&REV_09

0306 - Memória de exibição : 1792 MB

0307 - Adaptador de RAM : -2146482176 Byte

0308 - Modo atual : 1366 x 768 (32 bit) (60Hz)

0309 - Nome do monitor : Generic PnP Monitor

0310 - Nome do driver : igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

0311 - Versão do driver : 10.18.0010.3958

0312 - Idioma do driver : English

0313 - Versão DDI : 11

0314 - Modelo do driver : WDDM 1.3

0315 - Driver Beta : False

0316 - Depuração do driver : False

0317 - Data do driver : 12/27/2014 13:29:40

0318 - Tamanho do driver : 10956576

0319 - VDD : n/a

0320 - Mini VDD : n/a

0321 - Data do Mini VDD : n/a

0322 - Tamanho do Mini VDD : 0

0323 - Identificador do dispositivo : {D7B78E66-4226-11CF-8B78-02E7B4C2C735}

0324 - ID do fornecedor : 0x8086

0325 - ID do dispositivo : 0x0166

0326 - ID do subsistema : 0xC708144D

0327 - ID de revisão : 0x0009

0328 - Nome principal do driver : oem66.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3958:pci\ven_8086&dev_0166

0329 - Classificação do driver : 00DA2001

0330 - Aceleração de vídeo : ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

0331 - Desentrelaçar Caps : {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

0332 - Sobreposição D3D9 : Supported

0333 - DXVA-HD : Supported

0334 - Status DDraw : Enabled

0335 - Status D3D : Enabled

0336 - Status AGP : Enabled

0337 - Anotações : No problems found.

0338 - OpenGL : 6.3.9600.16384 (winblue_rtm.130821-1623)

----------------------------------

04 - Memória

----------------------------------

0401 - Memória total : 3,88 GB

0402 - Memória livre : 2,14 GB

0403 - Total do arquivo de paginação : 4,92 GB

0404 - Arquivo de paginação livre : 2,22 GB

0405 - Rótulo de banco : BANK 0

0406 - Velocidade : 1600 MHz

0407 - Largura total : 64 Bits

0408 - Capacidade : 4,00 GB

----------------------------------

05 - Rede

----------------------------------

0501 - Descrição : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter

0502 - Data do driver : 10-30-2013

0503 - Versão do driver : 10.0.0.272

0501 - Descrição : LogMeIn Hamachi Virtual Ethernet Adapter

0502 - Data do driver : 12-13-2014

0503 - Versão do driver : 17.1.0.95

----------------------------------

06 - Placa mãe

----------------------------------

0601 - Modelo : NP270E4E-KDABR

0602 - Fabricante : SAMSUNG ELECTRONICS CO., LTD.

----------------------------------

07 - Dispositivo de som

----------------------------------

0701 - Descrição : Speakers (Realtek High Definition Audio)

0702 - Reprodução de som padrão : True

0703 - Reprodução de voz padrão : True

0704 - ID de hardware : HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC708&REV_1002

0705 - ID do fabricante : 1

0706 - ID do produto : 100

0707 - Tipo : WDM

0708 - Nome do driver : RTKVHD64.sys

0709 - Versão do driver : 6.00.0001.7218

0710 - Atributos do driver : Final Retail

0711 - Data e tamanho : 4/8/2014 07:57:06

0713 - Fornecedor do driver : Realtek Semiconductor Corp.

0714 - Taxa de amostragem mín./máx. : 255998640, 255998640

0715 - Bufs Mix HW estát./transm. : 255998640, 255998640

0716 - Bufs 3D HW estát./transm. : 255998640, 255998640

0717 - Memória de HW : 10240

0718 - Gerenciamento de voz : False

0719 - EAX(tm) 2.0 Listen/Src : False, False

0720 - I3DL2(tm) Listen/Src : False, False

0721 - Anotações : No problems found.

----------------------------------

08 - Disco rígido

----------------------------------

0801 - Modelo : SAMSUNG S5300B Card USB Device

0802 - Tipo de mídia : NULL

0803 - Tamanho : 0

0804 - Tipo de interface : Serial ATA

0801 - Modelo : ST500LM012 HN-M500MBB(Seagate, G)

0802 - Tipo de mídia : Fixed hard disk media

0803 - Tamanho : 465,76 GB

0804 - Tipo de interface : Serial ATA

0801 - Modelo : SAMSUNG S5300B USB Device

0802 - Tipo de mídia : NULL

0803 - Tamanho : 0

0804 - Tipo de interface : Serial ATA

0807 - Legenda : C:\

0808 - Capacidade : 449,34 GB

0809 - Espaço livre : 261,65 GB

0810 - Tipo de drive : 3-Fixed

0811 - Sistema de arquivos : NTFS

----------------------------------

09 - Processo

----------------------------------

0901 - 0000 Idle                            0 0   0               

0901 - 0004 System                          0 0   0               

0901 - 01a8 smss.exe                        0 0   0               

0901 - 029c csrss.exe                       0 0   0               

0901 - 02f8 wininit.exe                     0 0   0   high        

0901 - 0308 csrss.exe                       1 0   0               

0901 - 0334 winlogon.exe                    1 8   0   high        

0901 - 0360 services.exe                    0 0   0               

0901 - 0368 lsass.exe                       0 0   0   normal      

0901 - 03b0 svchost.exe                     0 0   0   normal      

0901 - 03d4 svchost.exe                     0 0   0   normal      

0901 - 01e4 dwm.exe                         1 65  2   high        

0901 - 02cc svchost.exe                     0 0   0   normal      

0901 - 0390 svchost.exe                     0 0   0   normal      

0901 - 0290 igfxCUIService.exe              0 0   0   normal      

0901 - 0414 svchost.exe                     0 0   0   normal      

0901 - 0458 svchost.exe                     0 0   0   normal      

0901 - 0494 svchost.exe                     0 0   0   normal      

0901 - 05b4 spoolsv.exe                     0 0   0   normal      

0901 - 05d0 svchost.exe                     0 0   0   normal      

0901 - 0680 AllShareFrameworkManagerDMS.exe 0 0   0   normal      

0901 - 0690 AdminService.exe                0 0   0   normal      

0901 - 0698 AllShareFrameworkDMS.exe        0 0   0   normal       C:\Program Files\Samsung\AllShare Framework DMS\1.3.23

0901 - 06bc ETDService.exe                  0 0   0   normal      

0901 - 06ec HeciServer.exe                  0 0   0   normal      

0901 - 06fc conhost.exe                     0 0   0   normal      

0901 - 0720 LMIGuardianSvc.exe              0 0   0   normal      

0901 - 0760 PnkBstrA.exe                    0 0   0   normal       C:\windows\SysWOW64

0901 - 07e0 RzKLService.exe                 0 0   0   normal       C:\Program Files (x86)\Razer\Razer Game Booster

0901 - 07f0 Samsung Link.exe                0 0   0   normal      

0901 - 0424 Samsung Link.exe                0 0   0   normal      

0901 - 0464 SettingsLauncher.exe            0 0   0   normal       C:\Program Files (x86)\Samsung\Settings\CmdServer

0901 - 05dc svchost.exe                     0 0   0   normal      

0901 - 0678 Ath_CoexAgent.exe               0 0   0   normal       C:\Program Files (x86)\Bluetooth Suite

0901 - 0808 hamachi-2.exe                   0 0   0   normal      

0901 - 08d8 WmiPrvSE.exe                    0 0   0   normal      

0901 - 0964 svchost.exe                     0 0   0   normal      

0901 - 0e3c ETDCtrl.exe                     1 346 116 above normal

0901 - 0e58 taskhostex.exe                  1 13  16  normal      

0901 - 0e60 ShutdownEvent.exe               1 37  6   below normal C:\ProgramData\Samsung

0901 - 0f0c PresentationFontCache.exe       0 0   0   normal      

0901 - 0f14 explorer.exe                    1 650 525 normal      

0901 - 0f70 igfxEM.exe                      1 13  18  normal      

0901 - 0f78 igfxHK.exe                      1 13  13  normal      

0901 - 0f80 igfxTray.exe                    1 14  8   normal      

0901 - 0a54 svchost.exe                     0 0   0   normal      

0901 - 0d20 SearchIndexer.exe               0 0   0   normal      

0901 - 0db8 SkyDrive.exe                    1 22  26  normal      

0901 - 0dd8 RuntimeBroker.exe               1 9   4   normal      

0901 - 0ee0 SettingsCmdServer.exe           1 36  4   normal       C:\Program Files (x86)\Samsung\Settings\CmdServer

0901 - 0c9c SettingsEventHandler.exe        1 71  16  normal       C:\Program Files (x86)\Samsung\Settings\CmdServer

0901 - 1004 WmiPrvSE.exe                    0 0   0   normal      

0901 - 1028 igfxext.exe                     1 9   2   normal      

0901 - 10e8 BtvStack.exe                    1 62  79  normal      

0901 - 1100 ActivateDesktop.exe             1 9   3   normal      

0901 - 1294 issch.exe                       1 4   2   normal       C:\Program Files (x86)\Common Files\InstallShield\UpdateService

0901 - 12b8 jusched.exe                     1 9   2   normal       C:\Program Files (x86)\Common Files\Java\Java Update

0901 - 13e0 RAVCpl64.exe                    1 54  18  below normal

0901 - 0b74 CommonAgent.exe                 1 52  19  below normal

0901 - 1088 NIS.exe                         0 0   0   normal       C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32

0901 - 0fbc SWMAgent.exe                    0 0   0   normal       C:\ProgramData\Samsung\SW Update Service

0901 - 04c4 NIS.exe                         1 27  42  normal       C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32

0901 - 0978 XtuService.exe                  0 0   0   normal       C:\Program Files (x86)\Intel\Extreme Tuning Utility

0901 - 145c ICCProxy.exe                    0 0   0   normal       C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service

0901 - 17f0 SettingSyncHost.exe             1 9   7   below normal

0901 - 151c WWAHost.exe                     1 11  35  normal      

0901 - 070c GuaranaAgent.exe                1 45  20  below normal

0901 - 1640 AAM Updates Notifier.exe        1 13  7   below normal C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA

0901 - 0550 WUDFHost.exe                    0 0   0   normal      

0901 - 1540 taskhost.exe                    1 9   3   normal      

0901 - 13a0 Steam.exe                       1 602 95  normal       C:\Program Files (x86)\Steam

0901 - 1508 steamwebhelper.exe              1 9   14  normal       C:\Program Files (x86)\Steam\bin

0901 - 15f4 SteamService.exe                0 0   0   normal       C:\Program Files (x86)\Common Files\Steam

0901 - 0d30 steamwebhelper.exe              1 10  1   normal       C:\Program Files (x86)\Steam\bin

0901 - 0f6c steamwebhelper.exe              1 9   1   normal       C:\Program Files (x86)\Steam\bin

0901 - 0da8 taskhostex.exe                  0 0   0   below normal

0901 - 14e4 taskhost.exe                    1 9   3   normal      

0901 - 13bc notepad.exe                     1 23  21  normal      

0901 - 0ee8 chrome.exe                      1 285 57  normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 1090 chrome.exe                      1 12  3   normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 170c chrome.exe                      1 4   1   normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 1290 chrome.exe                      1 4   1   normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 0b14 chrome.exe                      1 5   1   normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 1160 chrome.exe                      1 4   1   normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 08c8 chrome.exe                      1 5   1   normal       C:\Program Files (x86)\Google\Chrome\Application

0901 - 1624 audiodg.exe                     0 0   0               

0901 - 09f4 main.exe                        1 162 89  normal       C:\Program Files (x86)\Razer\Razer Game Booster

0901 - 09b0 taskeng.exe                     0 0   0   below normal

----------------------------------

10 - Serviço

----------------------------------

1001 - AllShare Framework DMS - [C:\Program Files\Samsung\AllShare Framework DMS\1.3.23\AllShareFrameworkManagerDMS.exe]

1001 - Informações sobre Aplicativos - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - AtherosSvc - ["C:\Program Files (x86)\Bluetooth Suite\adminservice.exe"]

1001 - Construtor de Pontos de Extremidade de Áudio do Windows - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Áudio do Windows - [C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Mecanismo de Filtragem Básica - [C:\windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Serviço de Suporte a Bluetooth - [C:\windows\system32\svchost.exe -k LocalService]

1001 - Serviços de criptografia - [C:\windows\system32\svchost.exe -k NetworkService]

1001 - Serviço de Associação de Dispositivo - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Cliente DHCP - [C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Cliente DNS - [C:\windows\system32\svchost.exe -k NetworkService]

1001 - Elan Service - [C:\Program Files\Elantech\ETDService.exe]

1001 - COM+ evento do sistema - [C:\windows\system32\svchost.exe -k LocalService]

1001 - Serviço de Cache de Fontes do Windows - [C:\windows\system32\svchost.exe -k LocalService]

1001 - Windows Presentation Foundation Font Cache 3.0.0.0 - [C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe]

1001 - LogMeIn Hamachi Tunneling Engine - ["C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe" -s]

1001 - Serviço de Dispositivos de Interface Humana - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Intel(R) Integrated Clock Controller Service - Intel(R) ICCS - ["C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe"]

1001 - Intel(R) HD Graphics Control Panel Service - [C:\windows\system32\igfxCUIService.exe]

1001 - Módulos de Criação de Chaves IKE e AuthIP do IPSec - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - Intel(R) Capability Licensing Service Interface - ["C:\Program Files\Intel\iCLS Client\HeciServer.exe"]

1001 - Auxiliar de IP - [C:\windows\System32\svchost.exe -k NetSvcs]

1001 - Server - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - Estação de trabalho - [C:\windows\System32\svchost.exe -k NetworkService]

1001 - Auxiliar NetBIOS TCP/IP - [C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - LMIGuardianSvc - ["C:\Program Files (x86)\LogMeIn Hamachi\LMIGuardianSvc.exe"]

1001 - Agendador de Classes de Multimídia - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - Firewall do Windows - [C:\windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Conexões de Rede - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Norton Internet Security - ["C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\diMaster.dll" /prefetch:1]

1001 - Serviço de Interface de Repositório de Rede - [C:\windows\system32\svchost.exe -k LocalService]

1001 - Serviço Auxiliar de Compatibilidade de Programas - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Plug and Play - [C:\windows\system32\svchost.exe -k DcomLaunch]

1001 - PnkBstrA - [C:\windows\system32\PnkBstrA.exe]

1001 - Agente de Política IPsec - [C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted]

1001 - Energia - [C:\windows\system32\svchost.exe -k DcomLaunch]

1001 - Serviço de Perfil de Usuário - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - RzKLService - [C:\Program Files (x86)\Razer\Razer Game Booster\RzKLService.exe]

1001 - Gerente de Contas de Segurança - [C:\windows\system32\lsass.exe]

1001 - Samsung Link Service - ["C:\Program Files\Samsung\Samsung Link\Samsung Link.exe"]

1001 - Serviço de Notificação de Eventos do Sistema - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - Settings Launcher - [C:\Program Files (x86)\Samsung\Settings\CmdServer\SettingsLauncher.exe]

1001 - Detecção do hardware do shell - [C:\windows\System32\svchost.exe -k netsvcs]

1001 - Spooler de Impressão - [C:\windows\System32\spoolsv.exe]

1001 - Descoberta SSDP - [C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]

1001 - Steam Client Service - ["C:\Program Files (x86)\Common Files\Steam\SteamService.exe" /RunAsService]

1001 - Assistente de aquisição de imagens do Windows (WIA) - [C:\windows\system32\svchost.exe -k imgsvc]

1001 - SW Update Service - [C:\ProgramData\Samsung\SW Update Service\SWMAgent.exe /SERVICE]

1001 - Superfetch - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Temas - [C:\windows\System32\svchost.exe -k netsvcs]

1001 - Cliente de rastreamento de link distribuído - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Host de dispositivo UPnP - [C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]

1001 - Gerenciador de Conexões do Windows - [C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Serviço de Descoberta Automática de Proxy da Web do WinHTTP - [C:\windows\system32\svchost.exe -k LocalService]

1001 - Testador de instrumentação de gerenciam. do Windows - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - Configuração Automática de WLAN - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Assistente de Conexão de Conta da Microsoft - [C:\windows\system32\svchost.exe -k netsvcs]

1001 - Central de Segurança - [C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Windows Search - [C:\windows\system32\SearchIndexer.exe /Embedding]

1001 - Windows Driver Foundation - Estrutura do Driver de Modo de Usuário - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Intel(R) Extreme Tuning Utility Service - ["C:\Program Files (x86)\Intel\Extreme Tuning Utility\XtuService.exe"]

1001 - ZAtheros Bt and Wlan Coex Agent - [C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe]

----------------------------------

12 - Log de evento

----------------------------------

----------------------------------

Final do arquivo - 24533 Bytes.

Could someone help me,i really want to play this game

Hi,

I am running an ASUS laptop with Windows 7 and I also see high CPU usage by "igfxEM.exe", one instance for each opened user session, exactly since the Intel driver update.

Each instance is using a CPU thread at full speed (12,5% of total CPU on my Intel i7). See attached screenshot with driver version number and CPU usage display.

I believe this is the same issue that has actually not been solved : https://communities.intel.com/message/257256#257256

Thanks,

Grégory

Hi,

Have a issue in our old Visual Basic 6 program.

When a Message box should popup in the program it not displayed ( like it's hidden but is there)

Sometime it show but most time it not show ( 1 of 5 times it not show the popup box)

With AMD or Nvidia it allways work.

Have tested a couple of Intel Graphics HD modell

It's only the latest Intel Gen.4 that this happen.

If I change to Microsoft Standard driver it work.

Know this is old, but dose anyone have a clue what can couse this only on Intel HD Gen4 graphics like Iris ?

Computer tested on has

Intel i7- 4500U - 4400HD

Intel i5-4200M - 4600HD

I recently upgraded my Dell Inspiron 1545 laptop from Vista to Win 7. Minecraft worked before upgrading it. I've re-installed Minecraft, but when I try and run it I get a "Lack of updated graphics drivers" message.

However, when I run the Intel Device Driver update, it comes up blank - suggesting there's nothing that needs upgrading. When I open Device Manager\Display adapters and click on "Mobile Intel 45 Express Chipset Family" (the only entry there) and click on "Update Driver" it also tells me I've got the latest version installed.

Any suggestions?

Michael

Best Intel,

I have a problem of update:

Graphics: Intel® HD Graphics Driver for Intel NUC 10.18.10.3621 (Latest)

When I install Windows 7 64bit on my DN2820FYKH and update this Graphics software just works normally and shows resolution to 1920 x 1080.

But if I install Windows 8.1 64 bit graphics software update after I get black screen on my monitor screen. also restart does not work ...

Also, Windows 10 I have given windows microsoft feedback, but no screen after update of graphics software from DN2820FYKH.

I also installs latest chipset version. But I think the monitor is G245HQ driver problem. so hopefully that intel graphics software is an update or fix it. It is unfortunate that only Windows 7 64bit does work.

Thanks You if reply.

Cable: HDMI

My screen model: G245HQ

My computer hardware: DN2820FYKH

SSD: Samsung 850 PRO 128GB ATA Device

RAM: 4GB PC3L 12800 CL11 204 - pin SODIMM Model: KVR16LS11 / 4

my latest bios update also:

BIOS Version / Date Intel Corp. FYBYT10H.86A.0047.2014.1224.1147, 12/24/2014

Every laptop with enduro technology has the problem like this one:

Also you should look on:

http://forums.ubi.com/showthread.php/991467-Black-squares-BUG

http://forums.ubi.com/showthread.php/984848-Shader-Problem-Or-Weird-rectangles-boxes-shadow-bug-Forums

http://forums.ubi.com/showthread.php/958305-Weird-Shading-boxes-with-ATI-Radeon-HD-8970M-Forums

this is a very popular bug.

I am using laptop.

HP ProBook 450 G0

MODEL NO: H0V02EA#AKD

Name AMD Radeon HD 8600/8700M

ID PNP PCI\VEN_1002&DEV_6600&SUBSYS_194D103C&REV_00\4&2E8CB7FC&0&0008

AMD Radeon Graphics Processor (0x6600), Advanced Micro Devices, Inc.

RAM (2 147 483 648) bytes

There are more configurations with this issue. Disable Intel card in bios could be a solution but my computer doesn't have option like this in bios.

I have latest drivers.

Amd support said that is Intel driver problem and they cant help.

Could you help me?

hello, (sorry for double posting, but its not even possible for me to find that thread again....what kinda strange forum is this ?)

i am having a problem.

3770k

asrock h77 pro4 mvp

completly fresh installed pc with all up to date drivers or the latest from the asrock page. i to installed the newest intel hd4000 driver, but with no effect at all. it seems that it doesnt matter what kind of game i play. i tried heroes of the storm, minecraft and league of legends. everytime the pc freezes and i need reset it the hard way...

i have red the whole thread here and did everything ppl here did to solve the problem, nothing helped. i already contacted the asrock support yesterday, so i need to wait to get an answer, if i get one. at least its so dam hard annoying i cant do anything which needs 3d.... i had another board before the asrock, asus p8 z77-v and all worked fine....i then switched to the asrock (cause i somehow broke the asus) and nothing is working regarding 3d

and here is the dxdiag...

Hello:

I have recently buyed an Aspire Switch 10, which uses an Intel Atom processor and Intel HD graphics. I have connected the system to a TV through HDMI and I want to duplicate the image both on the PC and on the TV. However, the problem that I have is that the TV shows huge black borders. This is because I cannot set the TV to scale the image to full screen. I have updated the drivers of the graphics adaptor and I still have the same problem. In the Intel Control Panel, the only option for the TV is to center the image.

It’s very annoying, since I have another cheaper devices which can scale the image through HDMI without problems.

Can you give me any solution?

Thanks in advance.

Regards.

I don't know anything about this computer drivers/graphics stuff. I was gonna update my drivers when Intel told me to download the Iris Driver instead. so I did so and now I cannot play any of my games, saying my drivers are out of date. Please someone help. I will post my information on this stuff.

Card name: Intel(R) HD Graphics 4600

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

        Device Type: Full Device

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)

Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Someone please help me. I just wanna play Heroes of the Storm with my buddies, but I can't get on it now.

Hello.
So i wanted to download the latest driver for my intel hd 4600 (15.36.14.64.4080),
and i deleted the old driver and download the latest.
So i started the instalation and I got this error : http://pokit.org/get/img/2b5b0111b06d7aa216009c186ec7f497.jpg

Help please.

I run w7 HP x64 enUS but I am located in Sweden therefore must have some local swedish settings, like the keyboard, a default non-unicode language etc.

I have English as default screen and system language, and I want all programs and drivers to have English interface.

And I manage all programs in English eccept for the Intel HD Graphics driver.

Even though I run fully manual setup and force the damn thing to be installed in English, like that:

"setup -b -overwrite -nowinsat -l 0409"

I still get parts of the menu in Swedish, and parts of the menu in English and it tells me in System Information that my Default Language is Swedish.

??????

How difficult could it be to let the user to decide which language he or she wants to run the application???? Why the things need to be automatically wrong these days?

Besides, the description of the installation switches is faulty. The switch "-l0409" (according to the description) won't be accepted, but "-l 0409" would run OK.

I am deeply disapointed in this product (Intel HD Graphics 4000). Also, I can't get it running with a primary screen on HDMI output, but it is a different story for a different thread.

Hi,

I just fixed a rather cheap Medion laptop that had a corrupted hard drive and I loaded windows 8.1 onto it and installing the intel hd 3000 graphics driver is an absolute nightmare!

the cpu in this computer is a intel core i3 2350m which supposedly has intel hd graphics 3000 built in

the gpu in this computer is a geforce 630m (the drivers work fine for this one but it won't work if the intel hd graphics are not installed :/)

And now for the problem;

EVERY time I install the intel hd graphics driver on the laptop the internal laptop screen turns off instantly and only outputs to vga/hdmi you name it! In safe mode however, the display works fine (installing the driver in safe mode makes the screen black out as well) The display works just fine when booting but after the boot logo, the screen is blank (backlight on) and if I plug in a external monitor I can see the desktop on the external monitor. Also if I disable the hd graphics in device manager the display works on the next reboot but the resolution is crappy. I've tried the official medion drivers but that says that the machine doesn't meet the minimum requirements.

can anyone help me?

thanks,

nnvt

I need to use Dialux software. When I download it, I get the message it needs OpenGL 3.3 graphics card. Is it possible for me to download this? I have an Acer 5742 with Intel HD Graphics controller and Graphics driver version 8.15.10.2993

The url appers to not be working.

https://01.org/linuxgraphics/

I can't download the latest HD 4600 driver for my ubuntu.

Hi,

I have a new HP with an i5 and HD4600 graphics. The displayport does not appear to be working. I currently have one monitor (Dell P2213) using VGA, however I have a second and I want to use display port on both.

When I plug in the second display with DP, the first screen just goes black. The mouse is there and can move it but it can't do anything. Keyboard is still responsive, but I can't see what I am doing. When I remove the cable and return to the first display, the windows have been resized.

I've updated to the latest drivers through the Intel Update manager. Still not working.

Please help.

I have core i7 3770 desktop pc with nvidia geforce 9400 and acer 20 inch monitor.I am facing color problem when i switch to intel HD 4000.The screen becomes  bluish when i connect the monitor to DH67CL motherboard DVI i through DVI-to-VGA adapter.I have installed latest drivers of Intel hd 4000.I would like to know how i can get true color on Intel HD 4000@@