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Intel HD Graphic 620

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I bought laptop Lenovo Idea Pad 320-15 a couple days ago. This laptop has two graphics: Intel HD 620 and NVIDIA GeForce 920MX. I installed Windows 10 x64, and when I install driver for Intel HD 620 display constantly flickering. When I uninstall driver no flickering. I tried different versions of Intel driver and no help for this issue. Can you help me please)?


NEED HELP CUSTOM RESOLUTION

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Hello everyone, I always plug my laptop into my tv via hdmi and I happen to plug my laptop into another tv then plug it back into my original one and the resolution is messed up. Before I had to create a custom resolution but now since updating the settings and ways to do that have drastically changed and at this point I have tried everything to get it to fit my screen. None of the display options work in intel or windows, I have tried extending screens, I have updated my driver, and nothing is working. There is not an option on my tv and before I was able to make it fit my tv through my laptop. So if anyone knows something I can download or how to manipulate screens well please help thank you.

NUC6CAYH black screen for a second about every minute after bios update

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The NUC arrived yesterday and all was fine.

After updating to the latest bios (AYAPLCEL.86A.0038.EB.EXE)

The creen turns black for a second about every minute

Ik read other ppl had/have the same issue but I could find solutions.

Any solution available?

False multiple monitors with intel drivers

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I have an Asus UX501J that use Intel HD Graphics 4600. Usually I connect 2 extra monitors. Today I came back to my computer and all displays was in chaos. My main screen was in 4K duplicated with some other screen that do not exist. In total my driver is telling me I have 7 monitors. See my screen dump. No use to update the driver. This is the latest. 2017-01-26 (2).png

Fallout 4 Graphics Drive

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What driver can I use to play fallout 4 with a Intel HD400 display card

HD 620 HDMI Problem

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Hello community,

 

I've recently bought 2 Lenovo laptops with the following spec.

  • THINKPAD® E470 20H2S00500 (Intel® Core™ i3-7100U (2.40 GHz), 256GB SSD, 8GB RAM, Intel® HD 620)
  • THINKPAD® E470 20H2S00700 (Intel® Core™ i7-7500U (2.70 - 3.50 GHz), 256GB SSD, 16GB RAM, Intel® HD 620 + NVIDIA® GeForce™ 940MX 2GB)
    Both of them are running Win10 Professional.

 

When trying to connect either one of them to my TV via HDMI, the TV recognizes the laptop but not vice versa. I am able to choose the screen selection modes (Duplicate, Extend,...) but nothing happens upon selection. When I try the "recognize monitor" function in system controls, no other monitor then the laptop screen is found. All drivers are updated to the newest ones available including BIOS updates. It seems as if the HDMI-port is somehow inactive.

 

Do you know how the fix this?

Thank you in advance!

 

Best regards,

Rob

Intel HD Graphics 620 - 4k TV not working

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Hi,

I'm trying to connect my laptop with Intel HD 620 to a 4K Samsung TV using HDMI.

My laptop is a Acer Swift 3.

 

Every since your last graphics update my TV only produces a black screen.

The computer sees the TV but when I try changing either HZ or resolution the whole computer freezes and I need to force it off.

 

What can be wrong?

 

Regards

Driver confusion Intel HD Graphics 620

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Hey,

 

I'm a little confused which graphics driver I should install on my Dell XPS 13. The CPU is a i7-7500U with an Intel HD 620 graphics chip.

 

According to the Intel Graphics Control Panel I'm using the driver version 22.20.16.4771. But according to the Intel download page the latest driver for the HD 620 is the version 15.60.0.4849.

 

Can you tell me what the differences between the versions 15.60.0.4849 and 22.20.16.4771 are? And which one should I use?

 

Thank you!


USB-C Display PnP not working with Lenovo Yoga 920 (Intel 620 graphics)

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Hello,

 

Last month I bought a new Lenovo Yoga 920, which has an i7-8550U w/Intel 620 graphics and 2 USB-C/Thunderbolt 3 ports.  The laptop is advertised as supporting DisplayPort Alternative Modes over USB-C.

 

Like many other owners of this laptop (Yoga 920 USB C to HDMI not working - Lenovo Community ), I've found that driving an external display over the UBS-C is very challenging.  This creates real problems as this is a work machine for me and I need to be able to quickly change displays when meeting with clients, etc.

 

I've tried multiple adapters with external displays and, universally, I find that I an not able to make external displays work in a plug-n-play fashion.  This is with the latest Lenovo provided bios & drivers, and Windows 10 home updates (fall creators).

 

I'm only able to successfully utilize external displays if I completely shut down the laptop. Unplug and plug-in the display adapter I want to use, make sure the external display is on, and then cold boot the machine.  If I follow this scenario I'm able to consistently utilize various adapters for external displays.  If I unplug the USB-C display adapter after successfully following this procedure, I'm not able to recover the display by plugging the adapter back in and need to reboot again from off in order to regain use of an external display.  This is somewhat less than convenient and not what I would expect from a modern laptop.  There are many individuals experiencing the same problem with this laptop.  General consensus indicates there may be some model-specific driver issues creating this problem.

 

I wonder if anyone at Intel or in this forum can offer suggestions on what's happening to prevent external display recognition except at boot up and what resolution may entail as the issue has existed for several weeks with lots of discussion on Lenovo's forum with no resolution.

 

 

As described in the guidelines for Graphics questions here is further information about the issue and my specific device:

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

USB-C display adapters do not initialize unless machine is booted from off.  PnP for external display adapters does not work.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%):  X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Lenovo Yoga 920 (model 80Y7)

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No - embedded Intel 620

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

EFP - Dell E2311H_Digital... issue is a consistent problem regardless of external displays requring an adapter to drive via DVI, HDMI, or VGA.  Have not attempted TB3 display.

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Problem replicated with the following USB-C display adapters:

Plugable USBC-HDMI Adapter

Plugable USBC-HDMI-Cable

CableCreation USB-C Type C to HDMI (4K2K@30Hz)+VGA Adapter

Lenovo forums indicate many others as well (See this thread: Yoga 920 USB C to HDMI not working - Lenovo Community )

Hardware Stepping (see note1 below).

Intel Display Adapter Hardware IDs

PCI\VEN_8086&DEV_5917&SUBSYS_380217AA&REV_07

PCI\VEN_8086&DEV_5917&SUBSYS_380217AA

PCI\VEN_8086&DEV_5917&CC_030000

PCI\VEN_8086&DEV_5917&CC_0300

Software (SW)

Operating System version (see note2 below).

MS Windows 10 Home

10.0.16299 Build 16299

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

Not sure - looked a few places and just saw 'Intel Video Bios". Screen shot from UHD Graphics Control Panel Info Center tab included below in case this has the necessary info.

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

23.20.16.4849

SW or Apps version used to replicate the issue.

N/A

Configurations

Single display, clone, or extended (see note2 below).

Problem occurs whether trying to clone or extend.

Display resolution & refresh rate setting of each display (see note2 below).

1920x1080 60hz

AC or DC mode, i.e. is power cable plugged in or not?

Problem occurs in when plugged in and when on battery.

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

Only successful scenario (boot from cold)

  1. Boot down PC
  2. Remove adapter
  3. Plug in adapter
  4. Turn on monitor
  5. Reboot PC
  6. Monitor recognized / works!

 

What doesn't work

 

Scenario A

  1. Boot up following procedure above
  2. Remove Adapter from PC
  3. Wake up monitor
  4. Plug Adapter back into PC
  5. USB device shows "billboard device" only. Monitor is not recognized. Monitor indicates no signal. Failure.

 

Scenario B

  1. Boot up without external display plugged in
  2. Wake up monitor (or just leave in sleep... end result is the same)
  3. Plug Adapter into PC
  4. USB device shows "billboard device" only. Monitor is not recognized. Monitor indicates no signal. Failure.

...

 

 

 

 

Attached are DispDiag dump files.  One was run with the adapter working after a cold boot.  The other is a dump after I unplugged the USBC end of the adapter while it was working and then plugged it back into the PC, effectively killing the ability to display on the external monitor until reboot.

Intel UHD Graphics 630 many issues

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I built a new system together. Based on the new Intel Coffe Lake CPU Core i7 8700, with integrated Intel UHD Graphics 630. And the ASUS ROG STRIX Z370-H Gaming Mainboard with newest Bios Version.

Windows 10 Fall Creators Update is up to date. Also, the official Intel driver for the iGPU is installed (15.47.02.4815).

 

However, many Software is not working properly at all. Like Example Cyberlinks Power Director 15+16 versions (on the current patch stand).

 

The preview in the timeline hangs constantly, and the image flickers constantly, or momentarily the Display goes completly black for a few seconds, and the software is not operable. Timeline playback stops or programs hang.

 

Furthermore, creating a BD disc is not possible because an error code is constantly being output. There are different error codes, including "eC0030106".

 

Before this - with the iGPU Intel HD Graphics 530 - everything ran smoothly.

 

Cyberlinks PowerDVD 17 (up to date) playback don't look smooth anymore, too.

 

Other Software which use the iGPU in Hardware didn't run well anymore. It looks like the iGPU Rendering doesn't work anymore.

 

All my Video Rendering Software like TMPENC didn't run with the Hardware Encoding of the iGPU (Intel UHD Graphics 630) anymore.

 

I have reinstalled Windows completly new, but nothing changes.

 

Is there anything changes in the driver ?!

 

When I use the Nvidia GTX1060 graphics card, there are no such problems at all.

 

 

I did not have any problems with all iGPU's before that, which is currently with the Intel UHD 630. The system runs very stable otherwise, even a test with Prime 95 did not cause any problems. Only when the iGPU becomes active, nothing works properly, as it should.

Is my Intel Graphics 620 compatible with the game "Perfect World"?

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I have an Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz. I've been playing a game called Perfect World and have been having issues that nobody else has been having. I am wondering if it's my graphics. The game is filled with many players and they appear invisible to me for the most part, with only their names appearing above their heads. It is the same for my friend and when we are doing a quest together, his avatar comes onto my screen from time to time, then disappears. He tells me that he sees all the players and that nobody is invisible. This happens all the time. The game has its own graphic settings, and the most that I have done is click on the optimize button that simply changes the look of the scenery.

 

Is my Processor compatible with this game? Andi if so, is the issues that I am having within the game a problem that can be fixed?

 

Thank you for your time.

Video Playback on TV is glitchy

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I am running an i5-4200 with Intel Graphics 4400 on build 20.19.15.4835

 

Earlier this week I was running Civilization V and Rocket League fine on my Samsung TV. I had some sound issues, so I had to reinstall the driver. After reinstalling the driver, the screen flickers constantly while on Civilization V and black bars roll down my screen from top to bottom.

 

Any help would be appreciated. I have installed and reinstalled the driver many times. I know the problem isn't with the TV because my kids' HP (lower end) works fine on it and my computers works fine on it when I am just on the desktop.

I have problem with HD Graphics 530 driver

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Processor: i3-6100

System: Windows 7

HD Graphics 530 driver version: 21.20.16.4678

 

untitled123123.PNG

 

I want to play "Factory", but he require OpenGL 1.2 minimum.

Where can I found normal (human) driver with OpenGL support?

 

Also DirectX suxx too. If I try to run game with forced DirectX mode, it says "Goodby":

 

   0.056 System info: [CPU: Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz, 4 cores, RAM: 8088MB]

   0.056 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: ru]

   0.056 Available display adapters: 1

   0.056  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 530 {0x8000005, [0,0], 1920x1080, 32bit, 60Hz}

   0.056 Create display on adapter 0. Size 1280x720 at position [310, 162].

   0.058 D3D9: Skipping adapter 0 as it doesn't have any available modes.

   0.058 D3D9: al_get_d3d_adapter_from_win_adapter failed. Using adapter -1 instead

   0.061 d3d_create_display failed.

   0.061 Failed to create display (NULL)

   0.061 Error Util.cpp:62: Failed to initialize display device!

   1.393 Goodbye

Microsoft Quantum Development Kit Released

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Microsoft Company recently released to the public its free quantum development kit to be fully integrated in their visual studio development tool. They claimed that the quantum algorithm and codes accelerates computing several thousand faster than the fastest pc in the world. Intel, can you make a graphic driver out of or using microsoft's quantum development kit in order to accelerate the video processing of your current iGPU's?

 

Link:Quantum Development Kit | Microsoft

Can’t find the name of Intel ICD OpenGL driver after upgrading driver

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Hello,

 

After upgrading the graphic driver (win64_154521.4821) of my industrial PC (i5-6440EQ Win7 64bit pro) with the latest driver I get the following error:

 

Can’t find the name of Intel ICD OpenGL driver

 

What could be the problem?

 

Regards,

Fabrice


graphics card replacement-Can I , & which intel one would you recommend?

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Gentemen/ Ladies,

 

Once again I am writing for advices. Please first see the attached youtube video.

 

vertical line screen problem - YouTube

 

If I am not mistaken, i think my laptop's graphics card is dying, and needs a replacement. Since Intel makes great products, I would like to buy a intel graphics card to replace the famous faulty Nvidia GeForce 8600M GT. The question is, which one would you recommend?

 

My laptop Spec: Sony VAIO VGN-AR770

RAM: 4GB

SSD x2 = 500GB

Intel Core 2 Duo 2.6 Ghz

Intel RAID, currently setting RAID-0

Original OS Vista 32 bits Ultimate, now 64 bits Windows Pro SP1

Graphics card: Nvidia GeForce 8600M GT

 

I ran the hardware diagnostic, the CPU is good, all other hardware(s) are also good, except "video section" which has a "error". I am trying to avoid a replacement of motherboard.

 

Thank you in advance,

about Intel HD Graphics 620 not working when I plug hdmi into TV

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Hi

 

As what you can see in the title I have an issue for about 2 weeks and didn't find a solution

 

the problem is when I connect my lenovo laptop to my TV using HDMI is not working , I spent  years it work finn but I received an update for intel and after that update the screen goes black the sound is on but no picture just black screen

 

I have read the instruction in this thread and provide all information you asked for

 

Default level information for reporting Graphics issues

 

I hope you can find solution for this frustrating issue

 

,,

Critical Process Died after Standby

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After updating to Windows 10 Creators fall (1709) i always get an  BSOD Critical Process Died after returning from Standby.

 

Could it be that it is an incompatible driver?

 

I use Graphics HD driver version 10.18.10.4653

 

CPU: J1900

MB:   Asrock Q1900-ITX

USB-C Display PnP not working with Lenovo Yoga 920 (Intel 620 graphics)

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Hello,

 

Last month I bought a new Lenovo Yoga 920, which has an i7-8550U w/Intel 620 graphics and 2 USB-C/Thunderbolt 3 ports.  The laptop is advertised as supporting DisplayPort Alternative Modes over USB-C.

 

Like many other owners of this laptop (Yoga 920 USB C to HDMI not working - Lenovo Community ), I've found that driving an external display over the UBS-C is very challenging.  This creates real problems as this is a work machine for me and I need to be able to quickly change displays when meeting with clients, etc.

 

I've tried multiple adapters with external displays and, universally, I find that I an not able to make external displays work in a plug-n-play fashion.  This is with the latest Lenovo provided bios & drivers, and Windows 10 home updates (fall creators).

 

I'm only able to successfully utilize external displays if I completely shut down the laptop. Unplug and plug-in the display adapter I want to use, make sure the external display is on, and then cold boot the machine.  If I follow this scenario I'm able to consistently utilize various adapters for external displays.  If I unplug the USB-C display adapter after successfully following this procedure, I'm not able to recover the display by plugging the adapter back in and need to reboot again from off in order to regain use of an external display.  This is somewhat less than convenient and not what I would expect from a modern laptop.  There are many individuals experiencing the same problem with this laptop.  General consensus indicates there may be some model-specific driver issues creating this problem.

 

I wonder if anyone at Intel or in this forum can offer suggestions on what's happening to prevent external display recognition except at boot up and what resolution may entail as the issue has existed for several weeks with lots of discussion on Lenovo's forum with no resolution.

 

 

As described in the guidelines for Graphics questions here is further information about the issue and my specific device:

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

USB-C display adapters do not initialize unless machine is booted from off.  PnP for external display adapters does not work.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%):  X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Lenovo Yoga 920 (model 80Y7)

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No - embedded Intel 620

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

EFP - Dell E2311H_Digital... issue is a consistent problem regardless of external displays requring an adapter to drive via DVI, HDMI, or VGA.  Have not attempted TB3 display.

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Problem replicated with the following USB-C display adapters:

Plugable USBC-HDMI Adapter

Plugable USBC-HDMI-Cable

CableCreation USB-C Type C to HDMI (4K2K@30Hz)+VGA Adapter

Lenovo forums indicate many others as well (See this thread: Yoga 920 USB C to HDMI not working - Lenovo Community )

Hardware Stepping (see note1 below).

Intel Display Adapter Hardware IDs

PCI\VEN_8086&DEV_5917&SUBSYS_380217AA&REV_07

PCI\VEN_8086&DEV_5917&SUBSYS_380217AA

PCI\VEN_8086&DEV_5917&CC_030000

PCI\VEN_8086&DEV_5917&CC_0300

Software (SW)

Operating System version (see note2 below).

MS Windows 10 Home

10.0.16299 Build 16299

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

Not sure - looked a few places and just saw 'Intel Video Bios". Screen shot from UHD Graphics Control Panel Info Center tab included below in case this has the necessary info.

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

23.20.16.4849

SW or Apps version used to replicate the issue.

N/A

Configurations

Single display, clone, or extended (see note2 below).

Problem occurs whether trying to clone or extend.

Display resolution & refresh rate setting of each display (see note2 below).

1920x1080 60hz

AC or DC mode, i.e. is power cable plugged in or not?

Problem occurs in when plugged in and when on battery.

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

Only successful scenario (boot from cold)

  1. Boot down PC
  2. Remove adapter
  3. Plug in adapter
  4. Turn on monitor
  5. Reboot PC
  6. Monitor recognized / works!

 

What doesn't work

 

Scenario A

  1. Boot up following procedure above
  2. Remove Adapter from PC
  3. Wake up monitor
  4. Plug Adapter back into PC
  5. USB device shows "billboard device" only. Monitor is not recognized. Monitor indicates no signal. Failure.

 

Scenario B

  1. Boot up without external display plugged in
  2. Wake up monitor (or just leave in sleep... end result is the same)
  3. Plug Adapter into PC
  4. USB device shows "billboard device" only. Monitor is not recognized. Monitor indicates no signal. Failure.

...

 

 

 

 

Attached are DispDiag dump files.  One was run with the adapter working after a cold boot.  The other is a dump after I unplugged the USBC end of the adapter while it was working and then plugged it back into the PC, effectively killing the ability to display on the external monitor until reboot.

External monitor recognized via HDMI cable but is blank.

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Going nuts trying to get a new ASUS external monitor to work via HDMI cable with my Dell laptop. The Intel Graphics control panel recognizes the connection to the external monitor, identifies it correctly by brand and model, and allows me to adjust all the settings I would expect: refresh rate, resolution, output to clone/extended/laptop only/monitor only, etc. I can even move the mouse over to the extended monitor, take a screenshot, and see what the laptop 'thinks' it's displaying to the monitor. It's just that the monitor is blank, telling me HDMI1 (or HDMI2) NO SIGNAL.

 

Here's what I know / have tried

  • Dell Inspiron 15R 5521
  • Windows 10 with latest updates (today in fact)
  • ASUS VE 278 LCD monitor
  • Graphics Driver is Intel HD 4000 v10.18.10.4653
  • I have uninstalled the above driver, deleted driver files, downloaded new files from Intel's website, and reinstalled the driver
  • I've verified that the HDMI cable and ASUS monitor are functioning properly by attaching them to a different laptop
  • I've verified that the Dell laptop in question has the same problem with a different external monitor
  • I have not verified whether or not the Dell laptop in question will successfully display to an external monitor using a VGA connection (I'm ordering an HDMI-VGA adapter after I hit 'post' on this post.)
  • I've tried every combination of power off/on, reboot, plug cable in, turn monitor off/on. Dozens of times. To the point that my lovely fiance questions my sanity.
  • Here's the weirdest symptom that I've not seen in any of the research I've done on this issue: When I changed the refresh rate to 50p hz (not 50i hz), the Asus monitor showed a distorted, flickering display. I could see a crappy image of what was supposed to be there, take a normal screen shot, etc. This only happened at 50p, not 50i, 59p/i, or 60p/i. To kick the weirdness up a notch: After uninstalling/reinstalling the driver, THIS STOPPED, so now I just have a blank monitor. I mean the weird 50p behavior in this bullet stopped. Everything else is still as described.
  • Intel's diagnostic utility text file attached.
  • Between uninstall/reinstall of the Intel driver, I tried plugging the monitor in while the system was using the built-in graphics capability. My laptop wouldn't recognize it at all.

 

Thoughts, anyone?

 

Edit: Device manager 'monitors' is showing two Generic PnP Monitors. There should be just one generic PnP monitor plus the external monitor.

Edit2: Which is apparently normal as indicated by a little further research. Counter-intuitive, but normal.

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